Optima Dental Associates

Optima Dental Associates is a Dental Clinic located at 15944 S Harlem Ave, Tinley Park, IL 60477, USA. They can be contacted at (708) 336-5239 or +1 708-336-5239.

Environment:

One customer review mentions liking the scenery upon entering the office, suggesting a pleasant initial impression of the clinic's aesthetics.

Services:

While the specific dental services offered are not detailed in the provided reviews, one long-term customer (11 years) indicated satisfaction with the treatment received from the doctor and his assistant.

Features:

• Friendly Front Desk: The front desk staff is noted for their ability to greet customers effectively.
• Positive Initial Clinical Experience: At least one patient was impressed upon meeting the doctor and his assistant.
• Long-Term Patient Satisfaction (Treatment & Staff): A customer who had been visiting for 11 years expressed happiness with the treatment and staff.

Customer Concerns:

It is important to note that a significant concern was raised regarding the billing department. A customer reported being treated rudely on multiple occasions when dealing with billing and, as a result, decided to seek dental care elsewhere. This customer further stated that after posting a review, the billing department communicated that their family's business was no longer welcome at the clinic.

Promotional Information:

No specific promotional information is available in the provided reviews. Local users considering Optima Dental Associates should weigh the positive feedback regarding the welcoming environment and clinical staff against the reported negative experiences with the billing department.

Prospective patients may want to inquire specifically about billing procedures and policies when contacting Optima Dental Associates.

Optima Dental Associates

15944 S Harlem Ave, Tinley Park, IL 60477, USA