Northside Dental Co.

Northside Dental Co. Introduce

northside dental company

Welcome to Northside Dental Co., located in Richmond, Virginia. As part of the Theme Park Directory, we are providing information about this dental practice. Northside Dental Co. offers a range of general dental services to patients in the Richmond area.

Patient reviews present a significantly mixed view of Northside Dental Co. One patient reported multiple negative experiences, stating, "I came here for two routine exams and teeth cleanings based on a recommendation from a neighbor who happens to be a dental sales rep and had horrible experiences on both occasions. This practice has poor bed side manner and is designed to squeeze every dollar that they can out of you. I do not recommend this practice to anyone seeking care." This highlights concerns about poor bedside manner, excessive upselling, and inadequate care.

The same patient further detailed their experiences, mentioning, "Setting up appointments was rather simple and the office was technology forward, clean, bright and new. The building was recently renovated and they have a large parking lot. However, it was obvious that behind their fancy facade lies the drive to pad their bottom line. My first check up here was pretty comprehensive with all the x-rays being taken and teeth properly scaled. This took approximately 45 minutes into the hour long appointment. The hygienist spent a good 10 minutes trying to explain for me why I should pay for the up charge for fluoride even though it already covered under my insurance plan. The hygienist and dentist spent the last 20 minutes of my appointment creating a sense of urgency telling me to prevent my teeth from cracking that I needed to buy from them a mouth guard, electric tooth brushes, teeth whitening, etc all of which I get for free from my dental sales rep neighbor. My second appointment consisted of a longer sales pitch than actual care. My second cleaning here with the same tech didn't even last all of 10 minutes, which is inadequate to receive a proper scaling done, she didn't even floss my teeth. I received another repeated lecture regarding why an up charge for the fluoride was highly recommended even though it was already covered by insurance. Followed by another 20 minutes berating me on why I did not want to proceed with making an mouth guard and signing up for their teeth whitening treatments. When I had told her that I had procured these elsewhere, she proceeded to tell me about how low quality my products were attempting to shame me. I've never had any issues with my teeth and I cannot imagine how this practice would try and extort me if I had actually had an issue with my teeth. This has left a bad taste in my mouth and I cannot recommend anyone come to this practice."

However, another patient reported a positive experience, stating, "I had a great experience establishing care with this team as a new patient. All of the staff were very welcoming and professional. Mary did an outstanding job with my cleaning. She is very kind, personable and patient. I also saw Dr. Yang who was just as sweet with excellent chair side manner. Although I had no urgent dental needs, the treatment that was recommended didn’t feel forced. I had a great experience, all questions and concerns were addressed and answered. I would definitely recommend!" This highlights positive feedback regarding the welcoming and professional staff, the excellent hygienist, and Dr. Yang's chair side manner.

Due to the significantly mixed reviews, potential patients are strongly advised to carefully consider both the positive feedback and the reported concerns when making a decision.

Key points from patient reviews include:

Poor Bedside Manner and Dollar Squeezing: Negative feedback regarding patient interaction and upselling.
Technology Forward Office and Clean Office: Positive feedback regarding modern facilities.
Bright Office and New Office: Positive feedback regarding office appearance.
Recently Renovated Office and Large Parking Lot: Positive feedback regarding facility upgrades and convenience.
Comprehensive Check Up and X-rays: Positive feedback regarding initial examination.
Teeth Scaling and Fluoride Up Charge: Mixed feedback regarding procedures and upselling.
Sense of Urgency Sales Pitch and Mouth Guard Sales: Negative feedback regarding sales pressure.
Electric Toothbrush Sales and Teeth Whitening Sales: Negative feedback regarding product sales.
Inadequate Cleaning and No Flossing: Negative feedback regarding cleaning quality.
Low Quality Products Shaming and Extortion Concerns: Negative feedback regarding product shaming and perceived extortion.
Great Experience New Patient and Welcoming Staff: Positive feedback regarding new patient experience and staff friendliness.
Professional Staff and Mary Hygienist: Positive feedback regarding staff professionalism and hygienist performance.
Outstanding Cleaning and Kind Hygienist: Positive feedback regarding cleaning quality and hygienist demeanor.
Personable Hygienist and Patient Hygienist: Positive feedback regarding hygienist interaction.
Dr. Yang Dentist and Sweet Dentist: Positive feedback regarding dentist demeanor.
Excellent Chair Side Manner and Unforced Treatment Recommendations: Positive feedback regarding dentist interaction and treatment recommendations.
Addressed Questions and Answered Concerns: Positive feedback regarding patient communication.
Mixed Reviews and Richmond Dentist: Mixed feedback regarding overall experience and local dental services.
Family Dentist: Provides dental care for all ages.

Potential patients should carefully consider these reviews and seek further information before making an appointment with Northside Dental Co. You can contact them at (804) 767-3410 or +1 804-767-3410, or visit them at 3404 Hermitage Rd, Richmond, VA 23227, USA. Exercise extreme caution and conduct thorough research due to the significantly mixed feedback.