Northgate Dental: Mixed Reviews with Emphasis on Orthodontic Services

Northgate Dental Introduce

Welcome to Northgate Dental, located in Aurora, IL. As a featured listing in the Theme Park Directory, we aim to provide local users with objective information about dental services in their area. Northgate Dental offers both general and orthodontic services, but has received mixed customer reviews.

Northgate Dental is located at 330 N Lake St, Aurora, IL 60506, USA. You can contact them by phone at (630) 892-0015 or mobile at +1 630-892-0015.

One reviewer had a positive experience with Dr. Sakala, especially regarding orthodontic services, stating, "I started going to Northgate dental for general dentistry (routine cleanings, x-rays, fillings, etc.), and then ended up choosing Northgate for my braces treatment as well and I am honestly so happy that I did! Dr. Sakala is my orthodontist and also the owner of the dentistry and she is always so kind and friendly! I feel comfortable asking her any questions and appreciate that she always gives you her full attention. Not to mention, her staff are also very welcoming and willing to go above and beyond to assist your needs." This highlights Dr. Sakala's kindness, attentiveness, and the welcoming nature of her staff, particularly for orthodontic patients.

However, another reviewer had a negative experience with a different dentist at the practice, stating, "I went to the dentist and I was told that the main Dentist was on vacation so I got the other one that is there. The hygienist was great The dentist on the other hand was not. She was very unwelcoming. She got snappy with me and told me that I need to listen to music next time and that’s why the numbing medicine wasn’t working. I wasn’t nervous at all. She was upset when I stopped her and I told her I could feel her drilling my tooth. She left pieces of the silver filling material in my mouth. I would never go here again. Stay away!!!!" This review highlights concerns about unprofessional behavior, poor communication, and procedural issues.

The reviews present a mixed picture of Northgate Dental. While Dr. Sakala and her staff are praised for their orthodontic services and friendly demeanor, there are concerns about the quality of care provided by other dentists at the practice. Potential patients should be aware of these mixed reviews and consider their individual needs and priorities when seeking care at this practice, especially regarding general dentistry versus orthodontic treatment.