New Vision Dental: Concerns Regarding Billing Practices and Patient Communication

New Vision Dental Introduce

New Vision Dental is a dental practice located at 1814 E Rte 66, Glendora, CA 91740, USA. They can be reached by phone at (626) 963-7000 or +1 626-963-7000.

Based on customer reviews, New Vision Dental has received significant negative feedback regarding its billing practices and patient communication. Key aspects highlighted in the reviews include:

Unexpected Copay and Cancellation Fees: Patients report being charged unexpected copays for routine cleanings, even when they are supposed to be covered by insurance. They also mention being threatened with cancellation fees.
Pressure to Accept Unnecessary Procedures: Patients claim they were pressured to accept expensive procedures, such as deep cleanings, which were later deemed unnecessary by other dental professionals.
Lack of Transparency in Billing: Patients express concerns about the lack of transparency in billing, with fees not being clearly explained or applied towards future treatments.
Unprofessional Staff Behavior: The billing staff is described as rude, unhelpful, and unprofessional, with patients feeling they were treated disrespectfully.
Concerns about Being Scammed: Multiple reviewers describe the practice's billing practices as a "scam," indicating a lack of trust.
Disagreement on Treatment Necessity: Patients report receiving conflicting diagnoses from New Vision Dental compared to other dental offices, raising questions about the necessity of recommended procedures.
Warning Signs of Potential Overcharging: Reviews mention the practice exhibiting warning signs of overcharging, as outlined in dental consumer guides.

The reviews indicate serious concerns about the billing practices and patient communication at New Vision Dental. Potential patients should be aware of these negative reviews and may want to seek a second opinion before accepting any treatment plans. As a Theme Park Directory providing local information, we present these reviews to offer a balanced perspective on New Vision Dental.

New Vision Dental Photos

New Vision Dental Location

New Vision Dental

1814 E Rte 66, Glendora, CA 91740, USA

New Vision Dental

1814 E Rte 66

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New Vision Dental Reviews

Would not recommend. This place comes with surprise billing and a lack of transparency or communication. The dentists and dental assistants do good work but are separated from billing. So if you have endless $$ and patience this might be the place for you.Also when they ask you for feedback and you give it then they promptly ignore you :)
Nov 06, 2024 · Angei C
I have been to this dentist for a total of 4 visits over 1 1/2 years. Love their front desk for always remembering my name and always accommodating to my fluctuating schedule.The Dentist is Ok. He had difficulty numbing one of my tooth for a root canal and I will not say the procedure was painless but he got the job done but the color match for the tooth was not great. you can tell a root canal was done.However this is where my ok experience ends. Since my dental procedures at this office my tooth to tooth contact became extremely tight. I had brought it up several times but they blamed it on my wisdom teeth shifting. Seems impossible as my teeth were easy to floss prior to 1 single procedure and extremely difficult to Floss after.I recently became a Cash patient and I paid $209 for my last visit and this is what I got- Dental consultation, 4 bite X ray, tooth polish and Fluoride (which i did not ask for).I attempted to get my X ray sent to another Dentist and for my own records. They will charge $85 for them to send the X ray. When I asked they said that $50 price does not include the X ray. If I wanted them I had to pay for them. If another Dental office attempted to get them They will charge $85. (I did not pay for it)Also that $75 Fluoride which I did not ask, the other office charges $20 and they ask before they apply.This time my cleaning ($80) was subpar, my last hygienist cleaned every tooth, and took her time this time it took her 7min to polish and floss.Oh and why does this office have great reviews, its cause they office their patients a special little something if you leave them a good review. I know Cause i was one of them.So if you are a Cash patient go elsewhere this office lacks transparency . If you want a 3 star experience this is a perfect office for you but if you expect great Dental work, keep looking
Feb 02, 2019 · Ghueskm23