New Vision Dental: Mixed Reviews on Patient Experience

New Vision Dental Introduce

Welcome to New Vision Dental, a dental practice located in South Pasadena, California. As part of our commitment to providing comprehensive information within the Theme Park Directory, we aim to connect local users with available services, including dental care.

New Vision Dental is located at 1506 Huntington Dr, South Pasadena, CA 91030, USA. They can be reached by phone at (626) 799-2888 or mobile phone at +1 626-799-2888.

Based on available information, New Vision Dental provides general dental services. However, customer reviews indicate mixed experiences with the practice.

One reviewer expressed a highly positive experience, praising the practice for its caring and efficient staff, particularly Dr. AU. They noted that the practice accepted their HMO dental insurance and provided excellent customer service, making them feel like a first-class patient. This reviewer appreciated the practice's ability to alleviate stress during a difficult time and highly recommended them.

However, another reviewer reported a very negative experience with the office staff, accusing them of attempting to fraudulently charge a co-pay that was not required by their dental insurance, Liberty Dental. They claimed the staff insisted on payment before providing service and advised others to avoid the practice, stating that they were more interested in money than providing dental service.

Due to these conflicting reviews, potential patients are advised to exercise caution and consider both positive and negative experiences when making a decision. It is recommended to contact the office directly to inquire about their services, insurance policies, and billing practices. Patients should verify their insurance coverage and co-pay requirements before receiving treatment.

New Vision Dental Photos

New Vision Dental Location

New Vision Dental

1506 Huntington Dr, South Pasadena, CA 91030, USA

New Vision Dental

1506 Huntington Dr

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New Vision Dental Reviews

I love, love this office. I called yesterday to check if I can get an appointment since I'm past due on my cleaning do to COVID. The receptionist was the most friendliest person. I believe her name is Natalia. She asked me if I was having a tooth concern or if anything was bothering me with my teeth. I did share with her that my gums have been a little sensitive when brushing and that I also have slight swelling on my upper right area. She was very nice to accommodate me for today as an emergency appointment. I have an HMO dental plan and the Office Manager, Karina explained my coverage and out-of-pocket expenses in detail before any treatment. Thank you to Dr. Au and New Vision Dental team for taking great care of me and for also giving me the extra care with my dental needs. I will refer all my friends and family to come here for all their dental needs. Keep up the excellent customer service!
Nov 07, 2024 · Bella K
I went over 10 years without visiting a dentist and I was super nervous when I finally decided to go. Dr. Au and the staff are amazing, they are very helpful and helped me get my teeth back on track. They have done deep cleaning, and maintenance, and even did a bridge for me and everything has been a success. I've been coming here for almost 5 years and I couldn't be happier. They also take my HMO plan and they were very helpful in explaining my dental benefits and co-payments. I highly recommend them.
Nov 07, 2024 · ROCIO PEREZ
Charged me $50 for nothing to be done. Asked for a break down of the $50 charge (I have receipt, nothing shown). Tried to charge me $800+ for deep cleaning and a rinse medication. Life Tip: they don’t do root canal’s. Dr. was rude. Suggested I take Valium because it’s easier on them to work on me. I am human and I am just super anxious about the Dentist.
Nov 05, 2024 · Rebeca Souza