Considering Moneim Adam DDS in the Theme Park Directory: Mixed Customer Experiences

Moneim Adam DDS Introduce

Welcome to the Theme Park Directory, your local platform for discovering various services. Here we present information about Moneim Adam DDS, located at 14513 S Bascom Ave in Los Gatos, CA 95032, USA. It's important to note that online reviews present significantly contrasting experiences regarding this practice.

One customer review expresses deep disappointment and alleges unprofessional and borderline unethical behavior. This new patient prepaid over $900 for a treatment in February, based on the assurance of a refund after insurance payment. In April, the patient discovered through their insurance that their liability was only about $300, but the dentist did not initiate a refund. Despite multiple attempts via calls and emails, including direct contact with Dr. Moneim, the refund was reportedly ignored. The insurance company intervened with calls on the patient's behalf, after which Dr. Moneim contacted the patient, allegedly attempting to negotiate the refund amount instead of apologizing. The full refund of approximately $600 was finally received in August, after three months and significant effort from the patient and the insurance company. This experience reportedly destroyed the patient's trust in the practice, suggesting a potential overcharge of $650 that would have gone unnoticed without careful monitoring of the insurance bill. The reviewer urges investigation into the practice's history for similar incidents.

Conversely, another review offers high praise for Dr. Moneim, describing him as friendly, gentle, and possessing expertise above any other dentist encountered. This reviewer expresses complete trust in Dr. Moneim and highly recommends him.

As a general dental practice, Moneim Adam DDS likely offers a range of services to address the oral health needs of their patients. These services commonly include routine check-ups, teeth cleanings, fillings, and potentially more specialized treatments. The conflicting reviews present a complex picture. One patient experienced significant issues with prepayment and refunds, citing poor communication and questionable billing practices. The other patient found Dr. Moneim to be friendly, gentle, and highly skilled. For a comprehensive list of their specific services and to understand their billing policies, it is strongly recommended to contact them directly at (408) 356-8146 or mobile +1 408-356-8146 and to exercise caution based on the reported negative experience.

Features of Moneim Adam DDS, based on the provided reviews, include a dentist (Dr. Moneim) who is described as friendly, gentle, and expert by one patient, but also accused of poor communication and potentially unethical billing practices by another. The practice requires prepayment for treatment, which led to a significant refund delay and dispute in one instance. There is a stark contrast in reported customer experiences regarding trust and professionalism.

Currently, no positive promotional information is available in the provided reviews. Local users are strongly advised to exercise caution and thoroughly inquire about prepayment policies, billing procedures, and their rights as patients before considering Moneim Adam DDS. It would be prudent to obtain a clear and detailed breakdown of expected costs and the refund process in writing before any prepayment. Given the serious allegations of unprofessional and potentially unethical billing practices in one review, potential patients should proceed with caution and consider seeking additional reviews or information from other sources.

For residents of Los Gatos, California, and the surrounding areas seeking dental care, the information available for Moneim Adam DDS includes a significant negative experience concerning prepayment, refund handling, and communication, alongside a positive review highlighting the dentist's friendly demeanor and expertise. Local users are advised to weigh these contrasting experiences carefully and conduct thorough due diligence before choosing this practice.