Lynnfield Dental Associates

Welcome to Lynnfield Dental Associates, a Dental Clinic located at 50 Salem St, Lynnfield, MA 01940, USA. We aim to provide dental care to the residents of Lynnfield and the surrounding areas. Patient experiences appear to vary, with some highlighting positive aspects of the staff and initial consultations, while others report significant issues with the quality of dental work and customer service follow-up.

Environment:

One recent first-time patient described the entire office as "wonderful," from the front desk to the dentist. The dental hygienist, Adriana, was specifically praised for being "fantastic," explaining everything clearly, and creating a comfortable experience that alleviated the patient's dental anxiety. This suggests a potentially welcoming and communicative environment during initial visits and hygiene appointments.

However, another patient, Marcia C., reported a "horrible job and experience" with crown work done at this practice. This negative review also characterized their customer service as "as horrible as the crowns," indicating a potentially negative experience with follow-up and issue resolution.

Services:

As a general dental practice, Lynnfield Dental Associates likely offers a range of services. Based on the provided reviews, these services include:

• Dental hygiene services, including cleanings, X-rays, and consultations with a dental hygienist like Adriana.
• Restorative dentistry, including the placement of dental crowns. However, one review detailed significant problems with the quality of crown work, leading to the need for replacement by another dentist.

The conflicting reviews suggest that while some standard services are offered, the quality and subsequent customer service may not be consistently satisfactory.

Features:

A notable feature mentioned in a positive review is the excellent care provided by the dental hygienist, Adriana, who is commended for her communication skills and ability to make anxious patients feel comfortable. However, a significant concern raised in another review is the apparent lack of accountability for poor dental work and the subsequent "horrible" customer service experienced when attempting to resolve these issues. The practice's willingness to stand by their work is called into question by this negative account.

Promotional Information:

No specific promotional information, such as new patient specials or guarantees on dental work, is available in the provided text. Individuals considering Lynnfield Dental Associates may wish to inquire about their policies on ensuring the quality of dental work and their procedures for addressing patient concerns, given the contrasting experiences reported in the reviews. Contact Lynnfield Dental Associates directly at (781) 230-7279 or +1 781-230-7279 for more information about their services and any potential guarantees or promotions.

For local users in Lynnfield, MA, considering Lynnfield Dental Associates, please note the positive feedback regarding the dental hygienist and the welcoming initial experience reported by one patient. However, also be aware of the serious concerns raised by another patient regarding poor quality crown work and unsatisfactory customer service, suggesting a potential lack of standing by their work. It is advisable to seek further information and clarification on these aspects before making a decision.

Lynnfield Dental Associates

50 Salem St, Lynnfield, MA 01940, USA