Lancaster Dental

Welcome to Lancaster Dental, a Dental Clinic located at 847 W Sand Lake Rd, Orlando, FL 32809, USA. Serving the Orlando community, Lancaster Dental is led by Dr. Chaves and his team. With a history of providing dental care for over 13 years to some families, Lancaster Dental aims to offer a comfortable and welcoming experience for all patients. You can contact their office at (407) 208-2692 or via their mobile number +1 407-208-2692 to inquire about their services or schedule an appointment.

Based on customer reviews, the environment at Lancaster Dental is generally perceived as comfortable and welcoming. One long-term patient expressed trust in Dr. Chaves and his team, highlighting their ability to accommodate emergencies and making every visit pleasant. This suggests that Lancaster Dental strives to create a patient-friendly atmosphere where individuals feel at ease during their dental appointments. The kindness of the reception ladies was also noted in another review, further contributing to a positive initial impression of the clinic's environment and staff.

The services offered at Lancaster Dental appear to be comprehensive, catering to a range of dental needs. The fact that a family has entrusted their dental care to Dr. Chaves for over 13 years implies a broad spectrum of general dentistry services, likely including routine check-ups, cleanings, fillings, and extractions. The clinic's ability to accommodate patients during emergencies, as mentioned by one reviewer, suggests that they prioritize addressing urgent dental issues promptly. While specific details about specialized services like cosmetic dentistry, orthodontics, or implant dentistry are not provided in the reviews, it is reasonable to assume that Lancaster Dental offers a range of treatments expected from a general dental practice. The positive feedback regarding Dr. Chaves' knowledge, kindness, and patience indicates a dentist who takes the time to care for his patients and explain procedures.

A significant feature of Lancaster Dental, based on the positive review, is the long-standing trust and relationship that Dr. Chaves and his team have built with their patients. The ability to accommodate emergency appointments is another noteworthy feature, highlighting their commitment to addressing patients' needs in a timely manner. Dr. Chaves' perceived knowledge, kindness, and patience are also crucial features that contribute to a positive patient experience. However, it is essential to also consider the concerns raised in another review regarding insurance administration and billing practices. This review suggests a potential issue with transparency and accuracy in charging patients, particularly concerning the initial visit and insurance coverage. The discrepancy between the amount charged and the insurance claim, along with the customer's feeling of not receiving a convincing response or a fair resolution, raises a point of caution for prospective patients regarding financial transactions and insurance billing at Lancaster Dental.

While the positive review emphasizes the welcoming environment and the quality of care provided by Dr. Chaves and his team over a long period, the negative review highlights a potential area of concern regarding the administrative aspects of the practice, specifically insurance billing. This discrepancy in experiences suggests that while the clinical care may be satisfactory for many, patients should exercise caution and proactively inquire about billing procedures and insurance coverage before undergoing treatment. The feature of accommodating emergencies is a definite plus, indicating a level of care that goes beyond routine appointments. However, the reported issues with insurance handling could detract from the overall patient experience for some.

Currently, there is no specific promotional information available for Lancaster Dental within the provided reviews. Dental clinics sometimes offer promotions for new patients or discounts on specific services. To learn about any current promotions or special offers at Lancaster Dental, interested local users are advised to contact their office directly. It would also be prudent to inquire in detail about their insurance billing practices, payment policies, and obtain a clear understanding of potential costs before proceeding with any treatment. Asking for a pre-treatment estimate and clarification on how insurance claims are handled could help avoid the issues reported by one of the reviewers.

In conclusion, Lancaster Dental in Orlando, led by Dr. Chaves, appears to be a dental clinic with a history of providing care to families for over a decade, earning trust and praise for its welcoming environment, accommodating approach to emergencies, and the knowledge and kindness of Dr. Chaves. However, a recent customer review raises concerns regarding the transparency and accuracy of insurance billing practices, suggesting that patients should be diligent in understanding the financial aspects of their treatment. Local users seeking dental care at Lancaster Dental may find the clinical care to be satisfactory, but should also be prepared to proactively manage and clarify all billing and insurance-related matters with the clinic's administration to ensure a smooth and transparent experience.

Lancaster Dental

847 W Sand Lake Rd, Orlando, FL 32809, USA