Kool Smiles Dentist

Welcome to Kool Smiles Dentist, a Dental Clinic located at 1756 Candler Rd in Decatur, GA. You can contact them at (404) 287-2239 or +1 404-287-2239.

Customer reviews for Kool Smiles Dentist present a mixed picture of patient experiences. One positive review highlights the helpfulness of the office manager, Tamesha, who reportedly went above and beyond by assisting on the floor and cleaning a patient's daughter's teeth, contributing to a positive experience for the child.

However, other reviews express significant dissatisfaction. One customer describes it as "the worst dentist ever," claiming consistent negative experiences across multiple locations. This reviewer reports issues such as same-day appointment cancellations via email due to alleged lack of confirmation, despite the customer's immediate follow-up. Furthermore, they allege a lack of follow-up after reporting the cancellation.

Another significant concern raised is the difficulty in obtaining children's X-rays and records after deciding to switch to a different dentist. The customer states they contacted the clinic for three consecutive weeks with promises of the records being sent, but they had not been received. This lack of cooperation in transferring records has led to further frustration and a report being filed. This reviewer also alleges falsified billing to their insurance and intends to report this issue.

Given the contrasting feedback, potential patients may want to consider these experiences when making decisions about their dental care. While one positive interaction with the office manager is noted, significant concerns regarding appointment handling, communication, and administrative processes have also been raised by other patients.

Kool Smiles Dentist

1756 Candler Rd, Decatur, GA 30032, USA