Kool Koala Pediatric and Adolescent Dentistry

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Kool Koala Pediatric and Adolescent Dentistry, located at 1692 Clements Bridge Rd, Deptford Township, NJ 08096, specializes in pediatric and adolescent dental care. You can contact them at (856) 845-6198 or +1 856-845-6198.

Patient reviews for Kool Koala Pediatric and Adolescent Dentistry present a stark contrast, with some reporting negative experiences with staff and others praising the practice for its child-friendly environment and quality care.

One patient, who had been taking their children to the practice for over 10 years, reported a highly negative experience. They described the front desk and phone staff as "rude" and exhibiting an "I don't care" attitude. They also criticized the dentist for not communicating the treatment plan and for failing to speak with them after their child's appointment. Furthermore, they reported issues with obtaining their child's dental records, claiming that the office did not provide any X-rays despite their child having received them at the practice. They expressed disappointment and suggested that Dr. Ballard provide staff training on professionalism and patient care.

Conversely, another patient reported a consistently positive experience, stating that their children have been going to Kool Koala since they were young. They described the practice as "the best dentist ever" and praised the staff for always being friendly and professional. They highlighted their children's comfort during procedures, including a case where their daughter had teeth capped and extracted. They appreciated being allowed to sit in the room with their daughter and noted her comfort. They gave the practice a "10/10" rating and included photos of their children at the office.

Kool Koala Pediatric and Adolescent Dentistry has mixed reviews. Potential patients should be aware of the reported inconsistencies in staff behavior and communication. While some patients have had consistently positive experiences, others have reported significant issues. It is important to consider both positive and negative feedback before making a decision.

Kool Koala Pediatric and Adolescent Dentistry

1692 Clements Bridge Rd, Deptford Township, NJ 08096, USA