iSmile Dental Care

Welcome to iSmile Dental Care, a local Dental Clinic situated at 1050 Galloping Hill Rd Suite #103 in Union, NJ. This practice aims to provide dental services to the residents of Union and the surrounding areas.

Patient reviews for iSmile Dental Care present a starkly divided experience. One reviewer vehemently advises others to "PLEASE AVOID THIS DENTAL PRACTICE!!!!!" They recount a negative experience involving an emergency appointment scheduled after being told their insurance was accepted. However, upon arrival, they were informed their insurance would not cover the visit or a flipper recommended by the dentist, resulting in a $950 payment. This reviewer alleges that two office employees, Ana and Karen, were incompetent and untrustworthy, stating they were told nothing would be covered by insurance, which contradicted information received from the insurance company. Despite providing the correct billing codes, the office reportedly refused to bill the insurance and denied a refund. The reviewer also claims they were repeatedly prevented from speaking to the office manager, Maria, and that Ana hung up on them. They conclude by strongly warning against this practice, accusing them of lying and stealing money and deeming them not reputable.

Conversely, another patient reports a completely positive experience, stating they "honestly loved" their visit from start to finish. They were able to secure a next-day appointment, were seen quickly, had X-rays taken, and received treatment for cavities. This reviewer described their dentist as "very thorough and very quick" and appreciated the care shown towards patients.

Based on these two highly contrasting reviews, the experience at iSmile Dental Care appears to be inconsistent. While one patient had a very positive and efficient experience, the other reports serious issues with billing, insurance handling, and customer service, even alleging dishonesty and theft. Local users considering iSmile Dental Care should carefully weigh these opposing viewpoints. It may be prudent to inquire in detail about their insurance policies, billing procedures, and communication protocols when contacting the clinic at (908) 768-3057 or via mobile phone at +1 908-768-3057, and perhaps seek additional recent reviews to gain a more comprehensive understanding of the current patient experience.

iSmile Dental Care

1050 Galloping Hill Rd Suite #103, Union, NJ 07083, USA