Considering Orthodontic Care at Hopke Orthodontics

Hopke Orthodontics Introduce

Welcome to the Theme Park Directory! While our focus is on providing information about theme parks and related services, we also aim to offer local users insights into various community services. Today, we're presenting information about Hopke Orthodontics, located at 11102 Sunrise Blvd E #101, South Hill, WA 98374, USA. They can be contacted at (253) 445-0744 or via mobile at +1 253-445-0744.

Based on recent customer reviews, it's important for potential patients to be aware of certain recurring themes. Some patients have described the office environment as "impersonal," noting a lack of entertainment or comfort for children in the waiting area. Communication has also been a point of concern, with one parent stating that the doctor does not directly address patients or parents.

Services and Features: Hopke Orthodontics offers orthodontic treatments, including braces and retainers. One reviewer mentioned their daughter completed a round of treatment, and her teeth are now straight. However, this reviewer also expressed dissatisfaction with the overall experience. Another former patient who underwent treatment for approximately three years reported experiencing consistent delays, with waiting times of at least an hour for each appointment.

Patient Experiences: Several reviews detail negative experiences regarding customer service and patient care. One patient reported that their concerns about pain during appointments were ignored, and they later found that Hopke Orthodontics had allegedly caused damage to their gum line and tooth enamel due to excessive drilling during brace removal. Issues with billing were also mentioned, with one reviewer stating that the billing person was consistently behind, leading to multiple meetings to resolve errors and instances of disrespectful behavior from the billing staff.

Another concerning experience involved a lost retainer. A patient reported being told their daughter would receive a replacement by the weekend, but it was not provided, and they experienced an early closure of the office when attempting to pick it up on the following Monday.

Promotional Information: No specific promotional information, such as discounts or new patient specials, is available in the provided reviews. The reviews suggest that some patients feel the practice prioritizes marketing efforts like billboards and commercials over investing in patient experience and customer service.

Disclaimer: This introduction is based solely on the provided customer reviews, which present critical feedback regarding the patient experience at Hopke Orthodontics. Potential patients are encouraged to consider these perspectives and conduct further research, including contacting the office directly, to make an informed decision about their orthodontic care needs. Please note that this introduction aims to present an objective summary of the provided feedback without omitting any negative comments.