Herzog Dental

Herzog Dental is a Dental Clinic located at 49R Maple St #2c in Danvers, MA, USA. Serving the local community, Herzog Dental offers a range of dental services. Based on recent online reviews, patient experiences appear to be mixed, with positive feedback regarding certain aspects of dental care and negative feedback concerning administrative and customer service issues.

One long-term patient expressed satisfaction with the dental work and regular cleanings received over more than 10 years. This reviewer specifically praised a hygienist named Amy for being gentle, friendly, and helpful, and described Dr. Herzog as honest and providing great work, highly recommending the practice.

However, another recent review detailed significant dissatisfaction with the service, particularly concerning the handling of insurance matters. This patient reported a lack of communication regarding insurance coverage, leading to unexpected billing and a subsequent call threatening collections. The reviewer also described unprofessional and rude behavior from a receptionist named Mary, including shouting in front of staff and other patients. Furthermore, the patient stated that when the issue was brought to Dr. Herzog's attention, the response was dismissive of the receptionist's behavior. This review strongly advises others to avoid the practice due to potential financial surprises and poor service, citing a lack of transparency and proper guidance regarding insurance claims.

Based on the available reviews, potential features of Herzog Dental include:

• Provision of general dental services, including regular cleanings and various dental work.
• A reportedly gentle, friendly, and helpful hygienist named Amy.
• A dentist, Dr. Herzog, described by one reviewer as honest and providing great work.

However, potential concerns raised by a recent review include:

• Issues with competence in handling insurance matters.
• Lack of clear communication regarding insurance coverage and billing.
• Reports of rude and unprofessional behavior from a receptionist.
• Alleged lack of accountability from the owner regarding staff behavior.
• Claims of inadequate transparency and guidance on insurance responsibilities.

Currently, there is no specific promotional information available. Local users considering Herzog Dental should weigh the positive feedback regarding dental care against the serious concerns raised about administrative processes and customer service when making their decision.

For local residents in Danvers, MA, Herzog Dental can be contacted at phone number (978) 777-1560 or mobile phone +1 978-777-1560. Their address is 49R Maple St #2c, Danvers, MA 01923, USA. It is recommended that potential patients inquire specifically about insurance procedures and communication practices when contacting the clinic.

Herzog Dental

49R Maple St #2c, Danvers, MA 01923, USA