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Dentistry ToothtruthDental ClinicMinnesotaHennepin CountyEden PrairieDental Clinic in Flying Cloud DriveHealthPartners Dental Clinic Eden Prairie

HealthPartners Dental Clinic Eden Prairie

8455 Flying Cloud Dr, Eden Prairie, MN 55344, USA

2.0
I went to this dentist 2-3 times around covid, missed 1-2 appointments and THEY cancelled on me a bunch also. I was told I couldn't go to ANY dentist through HealthPartners anymore except one in St Paul which isn't anywhere near me. I also tried to call Ombuds office, they reported me to contact the manager at this location whom I left multiple voicemails and attempted to contact multiple times, with no reply. I will not drop it as oral health is extremely important and it can affect your heart. I'm being punished for this location having horrible employees. I have been a patient with HealthPartners for years and have never had an issue with missing appointments in other departments or been banned from getting treatment. ESPECIALLY concerning as it was them who cancelled on me and it was during COVID! - Molly
HealthPartners Dental Clinic Eden Prairie Overview Intro Photos Location Reviews

HealthPartners Dental Clinic Eden Prairie Introduce

Welcome to HealthPartners Dental Clinic Eden Prairie, a Dental Clinic located at 8455 Flying Cloud Dr in Eden Prairie, MN. This clinic is part of the HealthPartners network and aims to provide dental services to the residents of Eden Prairie and the surrounding areas. However, it is important to consider recent feedback regarding staffing and patient experiences at this location.

One patient reported that their appointment was cancelled due to a hygienist being on leave. While understandable, the patient was then informed of a significant four-month wait for rescheduling, attributed to severe short staffing and a lack of hygienists, suggesting the clinic may no longer be operating efficiently. This patient, a longtime client, expressed concern over the clinic's ability to function effectively.

Another patient shared a deeply negative and "traumatic" experience with a dental surgeon during a tooth extraction. They described the surgeon as having "no bedside matter at all what so ever," recounting unprofessional behavior such as "snide remarks and grunts" while the patient was in a vulnerable position during the procedure. The patient was even reprimanded for crying during the extraction, their first time having a tooth pulled. In contrast, this patient found the dental assistant to be the "literal opposite" in demeanor. This reviewer expressed disappointment in the lack of accountability for the surgeon's actions and, coupled with long appointment wait times, high out-of-pocket costs, and the movement of HealthPartners surgeons between locations, has decided to seek dental work in Mexico. This patient also mentioned the potential need to consult an attorney or file a complaint with the Minnesota Board of Dentistry due to their negative experience.

Based on these recent reviews, HealthPartners Dental Clinic Eden Prairie appears to be facing significant staffing challenges that may impact appointment availability and efficiency. Additionally, at least one patient has reported a severely negative experience with a dental surgeon, citing a lack of professionalism and poor bedside manner. Local users in Eden Prairie, MN, considering HealthPartners Dental Clinic at this location should be aware of these recent experiences and may want to inquire further about current staffing levels and the patient care approach. You can contact the clinic at (952) 883-9040 or via mobile phone at +1 952-883-9040 to discuss their services and current situation.

HealthPartners Dental Clinic Eden Prairie Photos

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HealthPartners Dental Clinic Eden Prairie Location

HealthPartners Dental Clinic Eden Prairie

8455 Flying Cloud Dr, Eden Prairie, MN 55344, USA

HealthPartners Dental Clinic Eden Prairie

8455 Flying Cloud Dr

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HealthPartners Dental Clinic Eden Prairie Reviews

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