Gillihan Periodontics

While Theme Park Directory primarily serves users in US with information on local attractions, we also understand that our users may have connections or interests in services located elsewhere. Gillihan Periodontics is a dental practice located at 3151 Rte 291, Independence, MO 64057, USA.

According to patient reviews, the doctor and most of the technicians at Gillihan Periodontics are considered "top notch," which contributed to a 4-star rating from one reviewer. However, this reviewer also experienced a discrepancy in pricing, where a procedure was quoted at a lower price during a consultation by a front staff member but was significantly higher upon returning for the actual procedure. The front desk staff reportedly could not explain this difference, and the employee who provided the initial quote was no longer working there. The reviewer felt this was a "bad business practice" from the front end, despite acknowledging the doctor's and most technicians' skills.

Another patient who has been getting their teeth cleaned at this practice for a couple of years without dental insurance reported negative experiences regarding appointment scheduling and billing. They stated that their requests for a 6-month cleaning cycle were repeatedly denied, with the office requiring cleanings every 3-4 months. This patient was also "very shocked" by receiving a string of x-rays without prior consent, which led to their $200 cleaning appointment costing $349. They described this as "extremely inappropriate behavior," paid their bill, and informed the office they would not return. Subsequently, the office manager, Chelsea, called regarding payment expectations, and during this call, the patient expressed their negative experiences and feeling "bullied and upset" after leaving the office. The patient reported that Chelsea did not apologize or acknowledge their feelings but instead began to explain the legal requirement for annual x-rays and doctor visits. The patient perceived this as "self-righteous behavior." Following their decision not to return and finding a new dentist, this patient reported difficulty in getting their paid-for x-rays forwarded to the new dentist, citing delays due to the need for the "busy doctor's approval," indicating that they felt customer treatment had not improved and that their property (the x-rays) was not being readily released.

Based on these reviews, while the clinical skills of the doctor and some technicians at Gillihan Periodontics may be highly regarded, potential patients should be aware of reported issues concerning pricing transparency, billing practices (including potential unexpected charges for procedures like x-rays), appointment scheduling policies (particularly for uninsured patients), and customer service from the front office and management. Individuals considering this practice may wish to seek clarification on all costs and procedures beforehand and be prepared for potentially rigid scheduling policies. Contact information for Gillihan Periodontics is (816) 373-5400 or +1 816-373-5400.

Gillihan Periodontics

3151 Rte 291, Independence, MO 64057, USA