Gentle Dental Ahwatukee

Welcome to Gentle Dental Ahwatukee, your local Dental Clinic situated at 4910 E Chandler Blvd in Phoenix, Arizona. You can reach us at (480) 562-5129 or +1 480-562-5129. We aim to provide quality dental care to the Ahwatukee community.

Patients have generally positive feedback regarding the clinical aspects of Gentle Dental Ahwatukee. One patient who had a teeth cleaning procedure was "very pleased with the results" and described the Dentist as "amazing," "super nice," and "very informative." They appreciated her straightforward approach in notifying concerns without any pressure. The Dental Assistant was also noted as being "very kind and helpful."

However, a long-term patient with over 15 years of experience across four Gentle Dental locations shared a significant issue with billing. According to this reviewer, the clinic's policy requires uncovered insurance expenses to be paid at the time of service, which they have always adhered to. The problem arose when Gentle Dental billed their insurance with the wrong codes and allegedly never corrected or resubmitted the claims. This resulted in a situation where it was too late to collect from the insurance company, and Gentle Dental attempted to hold the patient responsible for a substantial amount of money, which the reviewer deemed a "Big 'No-No'!"

In a subsequent update, the same patient reported that the $2,054 amount was written off, and they received a "very nice apology via email." Despite this significant billing issue, the patient continued to seek dental care at Gentle Dental and felt that they consistently "go the extra mile" for them. They expressed relief that the situation was resolved. In their overall assessment, this reviewer stated that "the doctors, assistants, front end help, etc. all get 5 Stars," but due to the past billing issue, they gave an overall rating of 4 stars.

Based on this information, local users in Phoenix can expect skilled dentists and helpful staff at Gentle Dental Ahwatukee. The environment and clinical care appear to be highly regarded. However, there has been a reported instance of a significant billing error that was eventually resolved. Prospective patients may want to ensure clear communication regarding billing and insurance procedures.

Gentle Dental Ahwatukee

4910 E Chandler Blvd, Phoenix, AZ 85048, USA