Gentle dental

Gentle dental is a Dental Clinic located at 3596 W Hill St A in Clarkston, Georgia. They can be contacted at (404) 499-2216 or +1 404-499-2216.

Patient reviews for Gentle dental present a stark contrast in experiences. One reviewer reported "Excellent service," stating that the doctors spent time with them, the treatment was painless, their teeth looked great, they were very happy, the fees were affordable, and there was no waiting time.

However, another reviewer described their experience as "the most unprofessional" they had ever encountered. They recounted going for an X-ray and consultation, paying for the service, and subsequently deciding to seek surgery elsewhere. When attempting to obtain the X-rays they had paid for, the clinic initially sent a photo of a computer screen via iMessage as the "X-ray," claiming it was all they had. Despite this, the clinic allegedly continued to push for the patient to have surgery there, claiming it would be free under their insurance. Upon declining and requesting the actual JPEG image of the X-rays, the reviewer states that the clinic then tried to charge their girlfriend $195, claiming their insurance had not paid for the X-rays, despite the insurance having already been billed. The reviewer found this behavior unbelievable, suggesting the clinic was trying to recoup costs if they couldn't bill insurance for a tooth extraction. This reviewer strongly advises others to stay away, questioning the legitimacy of the establishment and suggesting that the numerous 5-star reviews are potentially fake, possibly incentivized by free items from the owner. They recommend looking at the 1-star reviews for genuine experiences, noting the lack of mixed reviews as a red flag.

Based on these reviews, Gentle dental appears to offer positive experiences for some patients, characterized by excellent service, thorough doctors, affordability, and efficiency. However, there are serious allegations of unprofessional behavior, including withholding paid-for medical records, questionable billing practices, and concerns about the authenticity of online reviews. Local users should carefully consider these contrasting reports and potentially seek further information before choosing this clinic for their dental needs. No specific details about the clinic's environment or a comprehensive list of services are provided in these reviews.

Gentle dental

3596 W Hill St A, Clarkston, GA 30021, USA