Gendex Dental Systems

Welcome to the business services section of the Theme Park Directory. While our platform primarily connects you with leisure and entertainment options, we also aim to provide information about local businesses that serve the community, including suppliers for professionals. Gendex Dental Systems, located at 1910 N Penn Rd in Hatfield, PA, is a company that offers dental equipment and software to dental practices.

Based on recent customer reviews from dental professionals, there have been significant concerns raised regarding Gendex Dental Systems' customer service and handling of equipment sent in for service or updates. These reviews detail experiences of lost equipment, lack of communication, and unresponsiveness from customer service and management. One long-term customer reported sending in an oral camera system for a software update, which allegedly got lost within the company despite USPS confirmation of delivery. This customer described a month-long struggle to locate the equipment, involving multiple calls from their office and dental supply company, with no resolution and a lack of follow-up from management.

Another long-term customer shared a similarly negative experience involving sending in hardware for a firmware update under a company program. They reported that Gendex had no record of receiving the equipment despite USPS confirmation of delivery. This customer also described poor communication, a departing customer service representative, and a manager who failed to return calls over a period of two months, even providing incorrect information about the missing items.

These recent reviews suggest potential challenges in dealing with Gendex Dental Systems regarding after-sales service and support. While the company has been a supplier of dental equipment for many years, these accounts indicate a significant decline in customer service quality. Local dental professionals in the Sellersville and surrounding areas considering Gendex Dental Systems for their equipment and software needs should be aware of these recent experiences reported by their peers.

Gendex Dental Systems can be contacted at:

• Phone: (888) 339-4750
• Mobile Phone: +1 888-339-4750
• Address: n 19440, 1910 N Penn Rd, Hatfield, PA 19440, USA

Please consider these recent customer experiences when making decisions regarding your dental equipment and software providers.

Gendex Dental Systems

n 19440, 1910 N Penn Rd, Hatfield, PA 19440, USA