Gateway Dental Group and Orthodontics

Welcome to the information page for Gateway Dental Group and Orthodontics, located at 12571 Limonite Ave STE 230 in Eastvale, California, USA. As a local user exploring services through this Theme Park Directory, consider this your guide to a nearby dental and orthodontic care provider.

Based on recent customer reviews, Gateway Dental Group and Orthodontics presents a mixed picture of patient experiences. One reviewer had a highly positive experience, commending every staff member they encountered (dentist, front desk, assistants, hygienist) for their courtesy, friendliness, and professionalism. They specifically noted the thoroughness of the care and enthusiastically recommended the location for its excellent service.

However, another recent review details a significantly negative experience as a new patient seeking a cleaning. This patient reported arriving for a scheduled cleaning only to be told there was no time due to alleged double-booking. They were offered alternative appointments but received no apology for the inconvenience. Furthermore, this patient expressed concerns about being charged for an unexplained laser treatment and being recommended wisdom teeth extraction without sufficient information. They also reported feeling pressured to schedule appointments and later being asked to provide credit card information over the phone for a missed charge, which they found unprofessional and led to a complete lack of trust in the practice.

The name "Gateway Dental Group and Orthodontics" suggests a comprehensive range of services, including general dentistry and orthodontic treatments. Orthodontic services typically involve the diagnosis, prevention, and correction of malpositioned teeth and jaws, often utilizing appliances like braces and aligners. General dentistry would encompass routine check-ups, cleanings, fillings, extractions, and other procedures related to maintaining oral health.

The environment of the office appears to be perceived differently by patients. One found it to be professional and conducive to excellent dental care, while the other described an unprofessional experience marked by scheduling issues and questionable billing practices. No specific promotional information is available in the provided reviews.

For local users in Eastvale considering Gateway Dental Group and Orthodontics, it is advisable to note the contrasting recent experiences. While some patients have found the staff and service to be excellent, others have reported significant issues with scheduling, transparency regarding treatment plans and costs, and billing procedures. Prospective patients may want to inquire specifically about appointment availability, detailed explanations of proposed treatments and their costs, and their billing policies to ensure a comfortable and trustworthy experience.

Gateway Dental Group and Orthodontics

12571 Limonite Ave STE 230, Eastvale, CA 91752, USA