Fara Azar, D.M.D.

Please Note: The following information is about Fara Azar, D.M.D., located in Montclair, New Jersey, USA. This information is provided for users who may be interested in dental services in that specific location. This is not relevant for users in Singapore looking for local dental clinics.

Fara Azar, D.M.D. is a dental clinic located at 311 Orange Rd, Montclair, NJ 07042, USA. They can be contacted via phone at (973) 744-1712 or mobile phone at +1 973-744-1712. Online reviews present a concerning picture regarding the front desk staff and scheduling, although there is a conflicting positive comment about the general staff and the dentist.

Platform Category: Dental Clinic

Introducing Fara Azar, D.M.D. in Montclair, New Jersey, USA. Multiple reviewers have expressed significant dissatisfaction with the front desk staff. One patient described them as "the worst front desk crew ever!" and, after giving a second chance, concluded they are "just rude."

Another patient detailed a particularly negative experience involving a forgotten appointment that resulted in a 3-hour wait. Despite arriving on time for a 12:45 appointment, patients with 1:00 and 1:15 appointments were seen first. When questioning the delay, the patient received a dismissive response blaming the staff member who initially indicated they were next. This patient waited due to needing a cleaning before finding a new dentist. The office manager reportedly offered no adequate explanation or resolution. This reviewer wished to rate the office as zero stars and strongly advised others seeking good customer service to "STAY AWAY FROM THIS PLACE!!!!!!"

In another instance, a patient's insurance company contacted the office on their behalf due to unanswered calls. A staff member from Dr. Azar's office allegedly made an inappropriate comment to the insurance company, stating, "No wonder my husbands tooth broke because he didn't keep his last appointment."

Conversely, one reviewer offered a positive comment, stating, "The staff there and the dentist are phenomenal." However, this positive feedback is immediately contradicted with the observation: "however, they have MAJOR scheduling issues. I always feel like I'm putting together a jigsaw puzzle whenever I attempt to schedule service to then have them call to switch it up a day before to then have them calm you the day of to switch it up again. I just can't."

Environment:

• Conflicting reports exist. One suggests a generally "phenomenal" staff and dentist, while others highlight a "rude" front desk crew and major scheduling problems that create a disorganized experience.

Services:

• Provides general dental services, including cleanings.
• However, significant issues with appointment scheduling and management have been reported.

Features:

• There is a highly negative perception of the front desk staff due to rudeness and administrative errors (e.g., forgetting appointments).
• Major scheduling issues, including forgotten appointments, long and unexplained waits, and frequent rescheduling, are a significant concern.
• Poor communication and unprofessional conduct from the staff have been reported.
• There is a conflicting positive comment stating that the general staff and the dentist are phenomenal.

Promotional Information:

Please Note: This dental clinic is located in Montclair, New Jersey, USA. The following promotional information is for local users in that area and is not relevant for users in Singapore.

Fara Azar, D.M.D. in Montclair, NJ, offers dental services. While one review suggests a phenomenal staff and dentist, multiple others report significant issues with a rude front desk crew and major scheduling problems, including forgotten appointments and frequent rescheduling. Please consider these reviews when making your decision. Contact the office at (973) 744-1712 for more information.

Customer Feedback Summary:

• There are strong negative reports regarding the rudeness and incompetence of the front desk staff.
• Significant and recurring scheduling issues, including forgotten appointments, long waits, and frequent last-minute changes, are a major concern.
• Poor and unprofessional communication from the staff has been reported.
• There is one contradictory positive comment about the general staff and the dentist being phenomenal, but this is overshadowed by the negative feedback regarding the front office and scheduling.

Fara Azar, D.M.D.

311 Orange Rd, Montclair, NJ 07042, USA