Enhanced Smiles: Douglas F. Whitfield, D.D.S. Introduce
Welcome to Enhanced Smiles: Douglas F. Whitfield, D.D.S., a Dental Clinic located at 411 Strander Blvd in Tukwila, Washington. Reviews regarding this practice present a stark contrast of experiences that potential local users should carefully consider. One reviewer suggests that a more honest reflection of the practice can be found on Yelp, implying that the Google reviews may be misleading.
Significant concerns were raised by a patient who reported being told by Dr. Whitfield that they needed many fillings, which they initially trusted. However, they found the communication and office environment so unbearable that they sought care elsewhere. This new dentist, at a highly regarded practice, found that many of the fillings Dr. Whitfield deemed necessary were not actually needed, with one tooth simply requiring monitoring. Five years later, the patient reports that the teeth Dr. Whitfield had scheduled for fillings still have not required any work by the new dentist.
Another patient, whose family had been with the previous owner, Dr. Wylie, for decades, noted immediate negative changes after Dr. Whitfield took over. They observed a doubling of patient capacity in the small space, leading to a very squished environment with patients in close proximity and a lack of confidentiality during appointments. Long wait times were also reported, even when arriving on time, suggesting overbooking. This reviewer found Dr. Whitfield's communication style "smooth" but perceived him as arrogant and out of touch, a stark contrast to the previous doctor's humble and compassionate demeanor. Additionally, the reviewer found it unprofessional that Dr. Whitfield allegedly made negative references to Dr. Wylie's previous work during their first visit.
In contrast to these negative experiences, another patient who has been coming to Enhanced Smiles for a few years reports loving it there. They describe the staff as always warm, welcoming, and personable, genuinely caring about patients and taking the time to get to know them. This patient, who had a fake front tooth for 21 years and other dental issues, expressed frustration with ongoing dental needs. They praised Dr. Whitfield and his team (Bre, Carol, and the dental assistants) for their compassion and for prioritizing their implant procedure. The team reportedly helped pick the perfect shade (even sending it back when incorrect), celebrated the success, and Dr. Whitfield placed the implant permanently. This patient felt that the team goes above and beyond, making them feel like family, which is why they continue to visit despite living out of town, and they enthusiastically recommend the practice.
Based on these reviews, Enhanced Smiles: Douglas F. Whitfield, D.D.S., presents a complex picture. While some patients have experienced significant issues with perceived unnecessary treatments, poor office conditions, communication problems, and unprofessional behavior, others have found the staff warm, welcoming, and the care (particularly for procedures like implants) to be compassionate and excellent. Local users in Tukwila considering this Dental Clinic should carefully weigh these contrasting experiences and may want to consult reviews on other platforms like Yelp for a broader perspective. No specific details about all services offered, the clinic's environment beyond being "squished," or any promotional information could be definitively extracted from these reviews.
Enhanced Smiles: Douglas F. Whitfield, D.D.S. Photos
Enhanced Smiles: Douglas F. Whitfield, D.D.S. Location
Enhanced Smiles: Douglas F. Whitfield, D.D.S.
411 Strander Blvd, Tukwila, WA 98188, USA
- Enhanced Smiles: Douglas F. Whitfield, D.D.S.
411 Strander Blvd
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Enhanced Smiles: Douglas F. Whitfield, D.D.S. Reviews
Edit: The company's response to me is misleading and dishonest. Not only were they aware, but when I did call them as they requested they ignored. Their response to my review is solely for optics.To start see this company's Yelp- a more honest reflection. These google reviews are clearly staged.Most egregious is the many many fillings, Whitfield told me I needed. I trusted this. As I started to have this work done the communication and office ( see below) was so unbearable I left. I went to seek care at a highly regarded practice and basically announced I would need fillings to them and was seeking a new place to have these done. This new doctor noted there was a tooth to keep an eye on but no filling needed. Here in this review to say 5+ years later the teeth I had on Whitfield's calendar to get fillings, new doctor has still not needed to work on.My family saw the previous owner of this practice Dr Wylie for decades until he retired and this doctor took over.Immediately noticed in the small space they doubled the amount of patients they can see, very squished. Other patients are far too close and no confidentiality in appointments.Even when you're on time you need to wait a lot longer as they appeared to squeeze as many patients in as they could, in close time frames, so wait time between assistant and doctor is quite long.Whitfield did not meet my personal communication style. Comes across arrogant and out of touch. Hard not to compare to the humble, compassionate demeanor of prior owner/doctor.Furthermore, on my first visit with Whitfield he made reference to Dr Wylie's (old owners) work being less than. Even hypothetically if this was the case how unprofessional. It wasn't necessary communication.
Nov 10, 2024 · Haylie M.The team is so wonderful and professional that I actually look forward to coming to the dentist! They are very thorough in their procedures and would recommend everyone to come if you do not have a primary dentist!
May 01, 2024 · Sharon Van
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