Embassy Dental (Donelson)

Embassy Dental (Donelson) Introduce

Welcome to Embassy Dental (Donelson), located at 3189 Lebanon Pike Unit 10 in Nashville, Tennessee. While Theme Park Directory primarily focuses on providing our Singapore-based users with information on leisure and entertainment options, we also recognize that our diverse audience may have connections and interests in various locations around the world, including the need for reliable healthcare information. For those with ties to the Nashville, TN area seeking a local dentist, it is important to consider the mixed feedback available regarding Embassy Dental (Donelson), particularly concerning administrative processes and customer service.

According to one customer review, Embassy Dental (Donelson) provides excellent clinical care. The patient stated, "I recently visited Dr Taylor king for a routine cleaning and cavity removal, and I couldn't be more pleased with the experience. The staff was professional, welcoming, and ensured I was comfortable throughout the procedure. The cleaning was thorough, and they took the time to explain the process, making me feel at ease. For the cavity removal, the dentist was gentle, efficient, and made sure I experienced no pain or discomfort. My teeth feel healthier and look great! Highly recommend their services for anyone looking for excellent dental." This review praises the professionalism and welcoming nature of the staff, the thoroughness of the cleaning, the clear communication about procedures, and the gentleness and efficiency of the dentist, Dr. Taylor King.

However, another patient shared a detailed account of significant issues related to insurance, billing, and customer service: "In June 2024, my son and I visited Embassy Dental in Donelson, providing our insurance information upon arrival... ." This extensive review raises serious concerns about the accuracy of insurance information provided by the office, the reliability of agreements made by staff, the handling of patient accounts, and the professionalism of the new office manager in resolving issues. The patient expressed deep disappointment with the lack of accountability and the dismissive attitude encountered.

Based on the available reviews, potential features and concerns regarding Embassy Dental (Donelson) include:

Positive Clinical Experience (Reported by one patient): Dr. Taylor King is praised for thorough cleanings and gentle cavity removal, with a professional and welcoming staff.
Potential Issues with Insurance Verification and Communication: A significant issue was reported regarding incorrect information about insurance coverage and a failure to verify it properly.
Concerns about Honoring Agreements: An assurance made by a former office manager regarding the absorption of costs was allegedly not honored by the new management.
Questionable Billing Practices: A prepayment made by a patient was reportedly used to cover another family member's bill without explicit consent.
Poor Customer Service Resolution (Reported): The new office manager was described as dismissive and unwilling to escalate or resolve the reported issues to the patient's satisfaction.

Currently, the provided information does not offer a comprehensive overview of all dental services offered at Embassy Dental (Donelson) or details about the office environment beyond the interactions described in the reviews. There is also no specific promotional information available. Individuals in the Nashville, TN area considering Embassy Dental (Donelson), located at 3189 Lebanon Pike Unit 10, Nashville, TN 37214, USA, can contact them at (615) 316-0701 or +1 615-316-0701 for more information. However, prospective patients should be aware of the significant concerns raised in one of the reviews regarding administrative processes and customer service and may wish to inquire specifically about their insurance verification procedures and policies for resolving billing discrepancies.