Considering El Nuevo San Juan Health Center- Urban Health Plan in the Bronx, NY

El Nuevo San Juan Health Center- Urban Health Plan Introduce

Welcome to the information page for El Nuevo San Juan Health Center- Urban Health Plan, located at 1065 Southern Blvd in the Bronx, NY. While our platform, the "Theme Park Directory," typically focuses on leisure and entertainment options for local users, we also aim to provide information about local healthcare providers. If you are seeking dental services in the Bronx, El Nuevo San Juan Health Center- Urban Health Plan is one option to consider, but it's important to be aware of recent feedback from patients.

Based on the available customer reviews, there are significant concerns regarding the patient experience at El Nuevo San Juan Health Center- Urban Health Plan. Multiple issues have been raised that potential patients should take into account.

Reported Areas of Concern:

Excessive Wait Times: A recurring complaint is the "horrible" wait time experienced by patients at this clinic.
Allegations of Racism: One reviewer specifically alleges discriminatory practices, stating that non-Hispanic individuals are called last, after those of Hispanic ethnicity. This is a serious accusation that potential patients should be aware of.
Rude Front Desk Staff: The front desk staff is described as "very rude" when patients ask simple questions, contributing to a negative initial experience.
Inconvenient Appointment Scheduling: Patients, particularly seniors, reportedly face "absurdly long wait times" even for early morning appointments.
Provider Lateness: In one instance, a provider named Angel Ruiz was not present until 10:00 AM for an appointment scheduled for 7:45 AM, despite the clinic supposedly opening at 8:00 AM and a line of elderly patients waiting. This raises questions about appointment management and provider punctuality.

Services and Features:

The provided information does not detail the specific dental services offered at El Nuevo San Juan Health Center- Urban Health Plan. The focus of the reviews is primarily on negative aspects of the patient experience, rather than the quality or range of dental care provided.

Promotional Information:

No promotional information is available in the provided reviews. Given the significant negative feedback regarding wait times, staff behavior, and potential discriminatory practices, local users seeking dental care in the Bronx may want to consider these concerns when making their decision about El Nuevo San Juan Health Center- Urban Health Plan. You can contact them at (718) 589-2440 or +1 718-589-2440 for further information, but it is recommended to weigh this against the reported patient experiences.

For local users in the Bronx, NY, El Nuevo San Juan Health Center- Urban Health Plan is a dental clinic with reported issues concerning wait times, staff rudeness, and allegations of racial bias, in addition to problems with appointment scheduling and provider punctuality. Potential patients should consider this feedback carefully.