Considering Dental Care at Eastgate Dental

Eastgate Dental Introduce

Welcome to Eastgate Dental, a Dental Clinic located at 14950 SE Allen Rd. in Bellevue, Washington. Reviews regarding this clinic present a significant dichotomy, with one recent account detailing a very negative experience, while a long-term patient expresses extreme satisfaction over many years.

One reviewer, despite seeing negative reviews beforehand, decided to try Eastgate Dental for their 15-year-old daughter's new patient cleaning appointment and strongly advises against doing so based on their experience. They reported that the nurse who provided service was in a "very bad mud" (likely meaning mood), spoke very softly and was difficult to understand despite being asked to speak louder multiple times. The reviewer also stated that the nurse did not instruct them to leave the room during their daughter's x-rays and then falsely claimed she had when questioned. Following this, the nurse allegedly performed a quick and rough cleaning that hurt the daughter's gums. When the reviewer spoke to the clinic director, they felt their complaint was ignored, with the director claiming to have never received similar complaints. The reviewer concluded by labeling Eastgate Dental a "low-quality clinic," possibly due to a focus on patients with free state medical insurance, and strongly recommended against seeking service there for those looking for good service.

Conversely, a patient who chose Eastgate Dental in 1995 and remained with them for many years (until recently moving to California) described their experience as exceptionally positive. They stated they were "SO LUCKY" to have chosen them initially, praising the dental care as being of the highest quality, from routine cleanings to more complex procedures. This long-term patient highlighted the clinic's commitment to keeping their equipment and techniques up to date and noted that everyone at Eastgate Dental takes a personal interest in their patients. They were so impressed that they recommended the clinic to their husband, who was also impressed with the care he received. Having moved away, this patient now struggles to find dental care that meets the standards set by Eastgate Dental and expressed that they would even consider flying back to Washington just for their cleanings if it were affordable.

Based on these contrasting reviews, Eastgate Dental appears to be a clinic with a long history in the community, having provided excellent care to some patients for many years. However, a recent experience indicates potential issues with staff attitude, communication, adherence to safety protocols (regarding x-ray exposure), and the quality and gentleness of care during routine procedures, as well as the handling of patient complaints. Local users should carefully consider these differing perspectives. While some have found consistently excellent care over decades, more recent experiences suggest potential inconsistencies in service quality and professionalism. No specific details about the clinic's environment or any promotional information are available in these reviews.