East Cobb Family Dentistry

East Cobb Family Dentistry is a Dental Clinic located at 2969 Johnson Ferry Rd, Marietta, GA 30062, USA. They can be contacted at (770) 501-7193 or +1 770-501-7193. This clinic offers a range of dental services for families in the Marietta area.

Based on recent customer reviews, it's important for prospective patients to be aware of potential issues regarding wait times and communication. Multiple reviewers have reported experiencing significant delays during their visits. One reviewer described waiting in a room for 30 minutes after x-rays without any updates, leading them to eventually leave due to the lack of communication about the expected wait time. Another reviewer on a separate occasion reported a similar experience of waiting 15 minutes in the waiting room followed by an additional 30 minutes in a treatment room without any communication or apologies for the delay.

A long-term patient of 15 years also noted a recent decline in scheduling efficiency, with instances of being taken to a room for x-rays and then waiting up to 45 minutes in the chair without receiving treatment or explanation. This patient also mentioned being informed by the manager about potential causes for the delays, including a corporate scheduling process change and having only one dentist on staff on certain days. The manager reportedly suggested a need for better communication with patients regarding significant delays.

On a more positive note, one reviewer mentioned receiving a "great (deep) cleaning" and being happy with the results. This suggests that when patients do receive treatment, the quality of care itself can be satisfactory. However, this positive aspect is overshadowed by the recurring theme of long and uncommunicated wait times, leading some patients to express their intention not to return due to concerns about scheduling efficiency and patient communication.

For local users considering East Cobb Family Dentistry as their Dental Clinic, it is advisable to inquire about current scheduling practices and typical wait times when booking appointments. While the quality of dental work may be satisfactory once treatment begins, recent feedback indicates potential challenges with appointment timeliness and communication regarding delays. Prospective patients may want to weigh these factors when making their decision. No specific promotional information was available in the provided reviews.

East Cobb Family Dentistry

2969 Johnson Ferry Rd, Marietta, GA 30062, USA