East Boston Dental and Orthodontics

East Boston Dental and Orthodontics Introduce

East Boston Dental and Orthodontics is a trusted healthcare establishment located at 999 Saratoga St, East Boston, MA 02128. Specializing in dental care and orthodontic services, the clinic provides essential health services to individuals and families in the local area. With a dedicated team of professionals, East Boston Dental and Orthodontics is committed to delivering high-quality care in a welcoming environment.

The clinic offers a variety of services including routine check-ups, cleanings, fillings, extractions, and orthodontic treatments. They utilize advanced technology and techniques to ensure patient comfort and optimal results. Their goal is to make dental visits as stress-free as possible while maintaining the highest standards of care.

Known for its friendly and professional atmosphere, East Boston Dental and Orthodontics has a clean and organized facility. Patients appreciate the welcoming environment that makes them feel at ease from the moment they walk in. The staff is known for their quick service, ensuring that each patient receives attention without unnecessary delays.

Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed

Promotional information is available for new patients, including special offers on certain services. The clinic emphasizes the importance of regular dental check-ups and provides comprehensive care to maintain oral health.

Customer Feedback

Customers have shared their experiences with East Boston Dental and Orthodontics:

A patient highlighted the welcoming atmosphere, friendly staff, and efficient service. They appreciated learning about their dental health and leaving each visit with a positive experience.
Unfortunately, another customer reported a negative experience involving misdiagnosed cavities and poor communication regarding records requests. This feedback serves as a reminder for patients to thoroughly research and communicate their needs when choosing a healthcare provider.

East Boston Dental and Orthodontics encourages local residents in the United States to visit them for their dental care needs, ensuring a positive experience with quality services.

East Boston Dental and Orthodontics Photos

No photos available at the moment.

East Boston Dental and Orthodontics Location

East Boston Dental and Orthodontics

999 Saratoga St, East Boston, MA 02128, USA

East Boston Dental and Orthodontics

999 Saratoga St

Alpha Dental Chelsea

778 Broadway

Affordable Family Dental

59 Washington Ave

Arrigo Orthodontics

7 Foster St

Everett - Chelsea Childrens Dental

100 Everett Ave STE 10

NeighborHealth

10 Gove St

Mystic Dental Studio

158 Everett Ave

Park Avenue Dental Associates, Inc.

500 Park Ave

GK Dental PC

505 Broadway

Global Dental

439 Broadway

Dr. Dental: Dentistry & Braces

339 Squire Rd #150

Quality Dental

7 Austin St

ELLUI Dental

10 Post Office Square #655

East Boston Dental and Orthodontics Reviews

Cleaning today. Best I've ever had. Dr. was great although I don't remember his name. Staff is friendly and office is cute and clean. Going back in six months. Thanks EBDO.
Jan 30, 2025 · llawyer @aspannow.com
Best Place ever!! I will always recommend this place to everyone..My daughter is happy with her braces.❤️
Dec 17, 2024 · Rosabel Gutierrez
I don't understand why people hate the dentist after being here for years: Excessively friendly and multilingual staff, always looling out for your comfort and appearance! They still have my notes from visits from almost 20 years back, and they have done nothing but improve their practice since then.Love the rennovation!
Dec 18, 2024 · Mitchell S
It's a frustrating place to work with. Management and admin are not organized and consistently fail to communicate. There have been times when I was told a manager would reach out...never happened. I once asked for a copy of an itemized receipt in June 2022. I followed up via phone and email, but did not receive a response until February 24th, 2023, stating the following:"We can email you a statement by Wednesday the latest. If you have any more questions please let me know."The receipt was finally emailed on March 6th, 2023, but there was no acknowledgement or apology for the complete lack of service.I just spoke to a manager today because an appointment I made last week for 10:45 am this week with the front desk... and one that the staff confirmed today was indeed for 10:45am.... was just randomly moved to 10:15 am just a few hours after the manager emailed me with my treatment plan and appointment reminder."Good Morning Jessica, please see attached is your treatment plan for your fillings scheduled for 11/21/24 at 10:45 A.M. Thank you please let us know if you have any questions." - evidence of staff confirmation. I also received an auto reminder last week.When I spoke to the manager, all she said was, "We're using a new automated system. I don't know what happened, but your appointment is at 10:15am." No problem-solving skills and no empathy toward customers, even after I explained to her that I didn't schedule an appointment for 10:15am as it conflicted with my work schedule. At best, she *might* call me today after she speaks with her vendor, which, quite frankly, isn't the problem to solve. The issue is that it is my 2nd week trying to get care, and due to no fault of my own, I'm being forced to either reschedule emergency work or miss a work commitment. I am still without a reasonable solution....or an apology.All the good doctors and hygienists have left. The manager/owner fails to take responsibility for the dysfunction at this practice, and quite frankly, the manager is incredibly condescending. These are just two examples, but I have more.Unfortunately, this place is close to where I live, but I'm sure there are more efficient and customer-centric practices worth driving to.Edit: as you can see from the manager who responded, there is a complete lack of professionalism. Additionally, I'm referring to the 2nd appojnt I scheduled. That is completely your fault as you so aptly call out in your own response. Boggles my mind why you focus on adding snarky comments to negative reviews. I'd suggest you prioritize improving how you operateLove that the manager called to tell me I lied about an apology when she spoke to me exactly like she does below: no respect and failing to actually listen to and comprehend what someone is saying. It's okay to be annoyed by negative feedback, but don't pretend like you were respectful------There are no lies in my statement, and I stand by that. My feedback for you was that I was never told there was no valid insurance on file until day of. Previously, I was told on the call to book the appointment and I have faulted no one for that. Please stop stating that I lied about that.My dentist is no longer there as of my last appointment. This was an emergency, which is why it was booked here fyiLike I said before, I came for the dentists. Not for you. In fact, you are actually the common denominator for the issues I called out. You don't respond in a timely manner to important issues, and you're incredibly rude. Thankfully, I don't interact with you regularly, so I've been able to ignore the not so great aspects.I've moved on to a new provider, please leave me alone.Happy Thanksgiving! 🦃
Nov 19, 2024 · Jessica M