Dr. Thomas C. Williams, DDS

Dr. Thomas C. Williams, DDS is a Dental Clinic located at 5511 Edmondson Pike # 201 in Nashville, Tennessee. Patient reviews offer contrasting perspectives, particularly regarding the interactions with the office staff.

One patient, who had been with the practice since 2016, shared a negative experience when attempting to reschedule a cleaning due to a death in the family and needing to travel for the funeral. They reported being told of a 2-3 month wait for the earliest opening and being met with rudeness and a refusal to be placed on a cancelation list. The patient was further upset by the unsympathetic response from both the initial staff member and later the office manager, who allegedly reiterated that they "DON'T CARE about patients or their reasons even if there's a death in the family that is none of their concern." This review highlights significant issues with the perceived lack of empathy and poor customer service from the administrative staff.

In contrast, other reviews offer positive feedback about Dr. Williams and his team. One patient stated that "Dr. Williams and his staff have always been available to me and others in my family for any problem we had with our teeth." They described the staff as "very professional" and noted that they "treat each patient with respect and concern." Another reviewer expressed confidence in recommending Dr. Williams to friends, stating they would be "treated with respect by very well trained and friendly professionals." These reviews emphasize the professionalism, availability, and positive demeanor of Dr. Williams and at least some members of his staff.

Based on these mixed reviews, local users considering Dr. Thomas C. Williams, DDS should be aware of the conflicting reports regarding staff interactions. While some patients have experienced professionalism and care, at least one long-term patient reported significant rudeness and a lack of empathy from the administrative staff. The availability and the perceived professionalism and friendliness of Dr. Williams and some staff members are noted as positive aspects. Potential patients may want to consider these contrasting experiences when deciding whether to seek dental care at this clinic. Information regarding the clinic's environment and a comprehensive list of services offered are not detailed in these reviews. For appointments or inquiries, Dr. Williams can be contacted at (615) 837-8855 or via mobile phone at +1 615-837-8855.

Dr. Thomas C. Williams, DDS

5511 Edmondson Pike # 201, Nashville, TN 37211, USA