Dr. Robert B. Friedman, DDS

Please Note: The following information is about Dr. Robert B. Friedman, DDS, located in Jamaica, New York, USA. This information is provided for users who may be interested in dental services in that specific location. This is not relevant for users in Singapore looking for local dental clinics.

Dr. Robert B. Friedman, DDS is a dental clinic located at 175-61 Hillside Ave. # 301, Jamaica, NY 11432, USA. They can be contacted via phone at (718) 297-3303 or mobile phone at +1 718-297-3303. Online reviews offer contrasting views on the patient experience at this clinic, highlighting both positive aspects of the dentist's demeanor and significant negative issues with the administrative staff and communication.

Platform Category: Dental Clinic

Introducing Dr. Robert B. Friedman, DDS, a dental clinic operating in Jamaica, New York, USA. According to patient reviews, the physical office space is described as "small but very clean," which is a positive aspect of the environment. Patients generally report short waiting times in the waiting room itself. However, one patient noted a significant delay, waiting "over an hour" while in the dentist chair during a visit.

A notable feature of this practice is Dr. Friedman's "best bed side manner," which one patient praised highly, stating that it makes going for check-ups enjoyable. This suggests a dentist who is personable and puts patients at ease.

On the other hand, there are serious concerns raised about the professionalism of the administrative staff, specifically the receptionist and the authorization department/manager. One patient described the office as "one of the most unprofessional" they have ever dealt with. This negative experience included leaving "numerous message" over "months" for the authorization department/manager that were never returned. The patient had to independently contact their insurance carrier to obtain authorization. Subsequently, they were informed by the manager/authorization department that the clinic no longer accepted their insurance, a contradiction to information received just three weeks prior. The reviewer cited a "ridiculous" lack of communication and a lack of consideration for patients' feelings and the importance of their treatment, leading to a strong recommendation against this practice.

Environment:

• The office is described as "small but very clean."
• Waiting times in the waiting room are generally short, according to one review.
• However, there is a report of a very long wait time while in the dentist chair.

Services:

• Provides general dental services, including check-ups.
• Deals with insurance authorizations, although this process is reported to be highly problematic by one patient due to lack of communication and misinformation.

Features:

• Dr. Friedman is noted for having an excellent bedside manner, making patients feel comfortable.
• However, the administrative aspects of the office, particularly the receptionist and authorization department, are reported to be unprofessional with poor communication.
• There are conflicting reports regarding insurance acceptance and the authorization process.

Promotional Information:

Please Note: This dental clinic is located in Jamaica, New York, USA. The following information is for local users in that area and is not relevant for users in Singapore. Potential patients should consider the mixed reviews, particularly the strong negative feedback regarding administrative issues, when evaluating this practice.

Dr. Robert B. Friedman, DDS in Jamaica, NY, offers dental services in a "small but very clean" office. Dr. Friedman is praised for his excellent bedside manner, which may make dental visits more comfortable. However, potential patients should be aware of significant concerns raised by at least one reviewer regarding the unprofessionalism and poor communication of the receptionist and authorization department, as well as potential issues with insurance processing. If you are considering this clinic, you may want to inquire specifically about their insurance policies and authorization procedures when you contact them at (718) 297-3303.

Customer Feedback Summary:

• Positive feedback regarding the cleanliness of the office and Dr. Friedman's excellent bedside manner.
• Negative feedback concerning the unprofessionalism and poor communication of the receptionist and authorization department/manager.
• Reports of significant delays while waiting in the dentist chair.
• Allegations of misinformation and mishandling of insurance authorization processes, leading to a strong recommendation against the practice by one reviewer.

Dr. Robert B. Friedman, DDS

175-61 Hillside Ave. # 301, Jamaica, NY 11432, USA