Dr. Pratix K. Shroff, DDS

Please Note: The following information is about Dr. Pratix K. Shroff, DDS, located in Glen Oaks, New York, USA. This information is provided for users who may be interested in dental services in that specific location. This is not relevant for users in Singapore looking for local dental clinics.

Dr. Pratix K. Shroff, DDS is a dental clinic located at 263-09 Union Tpke, Glen Oaks, NY 11004, USA. They can be contacted via phone at (718) 343-3300 or mobile phone at +1 718-343-3300. Online reviews for this dental practice contain serious allegations and negative feedback regarding staff conduct, billing practices, quality of work, and patient care.

Platform Category: Dental Clinic

Introducing Dr. Pratix K. Shroff, DDS, a dental clinic operating in Glen Oaks, New York, USA. Multiple online reviews raise significant concerns about the practice. One reviewer alleges that Dr. Shroff's staff, including his wife and secretary, engaged in disrespectful behavior, including phone calls with profanity and racial hate speech, and attempted to charge a $30 fee for a missed appointment. This reviewer also reported that their 11-year-old daughter required surgery at another dentist due to a cavity not being treated properly, labeling the customer service as "Outrageous." They indicated plans to report the office to the Better Business Bureau, Consumer Financial Bureau, and the Office of Professional Discipline.

Another patient reported being forced to pay over $200 out of pocket due to a staff billing error. This patient also mentioned that many individuals they referred to Dr. Shroff experienced complications from "rushed and sub par work," with other dentists noting issues with fillings having "too much of a hang." Additionally, this reviewer described the wait times as "absolutely atrocious." Despite these issues, they initially attempted to remain a patient due to the clinic's proximity.

A third patient's experience detailed a situation where they needed a root canal and chose to complete the subsequent post and crown with the endodontist who performed the root canal, due to a better financial arrangement. When a temporary filling placed by the endodontist came out, this patient contacted Dr. Shroff's office, located very close to their home, for a temporary replacement. They were allegedly told there was "absolutely no time" and that it was not Dr. Shroff's responsibility, even in an emergency. This patient, willing to pay for the service, ultimately decided to retrieve their records and seek a different dentist, noting that Dr. Shroff did not address their concern and was heard laughing. They also found it hard to believe he lacked a minute to assist, given the near-empty waiting room.

A final review summarized Dr. Shroff as "unprofessional," stating he "really does not care" and "is constantly pushing for quantity over quality." This reviewer claimed that negative comments in other reviews were "absolutely true" based on their own firsthand experiences, citing concerns about treatment plans, the cost of white fillings versus silver, increased fluoride treatment costs, and the need for an out-of-pocket third yearly cleaning.

Environment:

Information regarding the physical environment of the clinic (cleanliness, decor, etc.) is not consistently provided in the negative reviews. One review mentions a waiting room with only one patient, suggesting it might not always be busy.

Services:

• Offers general dentistry services, including fillings and fluoride treatments.
• Provides night guards.
• Handles root canal referrals.
• Offers teeth whitening/replacement of silver fillings with white fillings (at an additional cost).
• Provides routine cleanings (with a potential need for a third yearly cleaning at extra cost).

Features:

• Negative reviews suggest potential issues with staff professionalism and respect towards customers.
• Concerns are raised about billing practices and the possibility of errors leading to unexpected costs.
• Multiple reviewers describe the quality of dental work as rushed and subpar, leading to complications.
• Long wait times for appointments are reported.
• Dr. Shroff's professional manner is described as unprofessional and uncaring, prioritizing quantity over quality.
• Communication issues and a lack of responsibility in handling patient emergencies are alleged.

Promotional Information:

Please Note: This dental clinic is located in Glen Oaks, New York, USA. The following information is for local users in that area and is not relevant for users in Singapore. Given the overwhelmingly negative feedback concerning staff conduct, billing, quality of work, and patient care, potential patients are strongly advised to consider these reviews carefully before seeking services at Dr. Pratix K. Shroff, DDS.

Dr. Pratix K. Shroff, DDS in Glen Oaks, NY, offers a range of dental services. However, multiple online reviews raise significant concerns regarding the professionalism of the staff, billing accuracy, the quality of dental work, and the level of patient care provided. Potential patients should review these accounts thoroughly before making a decision.

Customer Feedback Summary:

• Serious allegations of disrespectful staff behavior, including racial hate speech and harassment.
• Complaints about improper billing practices leading to unexpected out-of-pocket expenses.
• Reports of rushed and subpar dental work with subsequent complications.
• Patients describe excessively long wait times for appointments.
• Dr. Shroff's professional demeanor is characterized as unprofessional and uncaring, with a focus on quantity over quality.
• Negative feedback regarding communication and a lack of responsibility for patient emergencies.
• Concerns about potentially unnecessary treatments and increasing costs for services.

Dr. Pratix K. Shroff, DDS

263-09 Union Tpke, Glen Oaks, NY 11004, USA