Dr. Phillip G. Walton, DDS

Welcome to the dental practice of Dr. Phillip G. Walton, DDS, located at 3995 Covington Hwy, Decatur, GA 30032, USA. As a local Dental Clinic, we aim to provide dental care to the residents of Decatur and the surrounding areas. Online reviews of our practice present significantly contrasting experiences that potential local users should carefully consider.

Environment:

One patient described the environment as stress-free and conducive to comfort during dental work, particularly highlighting the positive impact of the dental hygienist, Dr. Davis. In stark contrast, another reviewer described the property as an old, run-down building with an unkempt lawn and overgrown grass, noting that the business sign was knocked down and the interior appeared old. This led to a negative impression of the clinic's overall care and maintenance.

Services:

As a general dentist holding a DDS (Doctor of Dental Surgery) degree, Dr. Phillip G. Walton likely offers a range of services to address your oral health needs. One positive review mentioned Dr. Walton's positive communication about dental maintenance and a comfortable experience during dental work with the hygienist. However, the negative review focused on difficulties in scheduling an appointment (taking a month) and poor customer service, without detailing the actual dental services offered or received.

Features:

A key feature highlighted in a positive review is Dr. Walton's encouraging and positive approach to dental care, which left the patient feeling good after a visit, unlike previous experiences. The dental hygienist, Dr. Davis, is also praised for creating a stress-free and comfortable environment. Conversely, a significant concern raised in another review is the perceived nastiness of the staff, difficulty in obtaining an appointment, poor customer service (including repeated holds on the phone), and the dilapidated state of the physical premises. This reviewer explicitly questioned the clinic's ability to care for patients' teeth given the lack of care for the business itself.

Promotional Information:

No specific promotional information, such as new patient specials or discounts on services, is available in the provided text. Local users in Decatur, GA, are strongly advised to consider the highly contrasting reviews when contacting Dr. Phillip G. Walton, DDS at (404) 284-6911 or +1 404-284-6911. It may be beneficial to inquire about the current state of the clinic environment and their appointment and customer service procedures when contacting the office. The significant discrepancy in patient experiences warrants careful consideration before booking an appointment.

For local users in Decatur, GA, considering Dr. Phillip G. Walton, DDS, please be aware of the extremely different opinions reported in the online reviews. While one patient had a very positive and encouraging experience, another reported significant issues with staff, customer service, and the physical condition of the clinic, leading to a cancellation. It is recommended to proceed with caution and consider these contrasting perspectives when making your decision about dental care at this clinic.

Dr. Phillip G. Walton, DDS

3995 Covington Hwy, Decatur, GA 30032, USA