Dr. Martin Pokorny DDS

Please Note: The following information is about Dr. Martin Pokorny DDS, located in Elmont, New York, USA. This information is provided for users who may be interested in dental services in that specific location. This is not relevant for users in Singapore looking for local dental clinics.

Dr. Martin Pokorny DDS is a dental clinic located at 1 Westgate, Elmont, NY 11003, USA. They can be contacted via phone at (516) 488-2570 or mobile phone at +1 516-488-2570. Online reviews present a mixed experience, with strong positive feedback for Dr. Pokorny and one receptionist, but significant negative feedback regarding another receptionist.

Platform Category: Dental Clinic

Introducing Dr. Martin Pokorny DDS, a dental clinic operating in Elmont, New York, USA. One patient with a history of complex dental problems praises Dr. Pokorny's diagnostic skills, noting that he was able to identify early stage gum disease on their first visit, a problem that three or four other dentists couldn't pinpoint. Following a referral to a periodontist, the patient's issues have "significantly decreased." This reviewer also commends Dr. Pokorny's "bedside manner" as "second to none" and states that it is "obvious that he cares about his patients." The patient's husband has been a lifelong patient of Dr. Pokorny, further attesting to his quality of care.

The same positive reviewer specifically mentions Joy, Dr. Pokorny's receptionist, with whom they have had "nothing but positive experiences," describing her as "always been patient, kind and helpful to the best of her ability; never short, rude or dismissive."

However, other reviews present a stark contrast regarding the front desk staff. One reviewer recounts an extremely unprofessional phone interaction with a woman who answered rudely, forcefully told them to call back without allowing questions, and hung up when asked for her name. Upon calling back, they spoke with another woman named Joy (possibly covering), who was friendlier but ultimately not helpful. Joy identified the first woman as "probably" Dianna.

This negative reviewer concluded that while the dentists might provide decent service, the receptionists are "incompetent, rude, and very unhelpful," expressing disappointment with the business conduct.

It is also important to note a comment from the positive reviewer advising not to confuse Dr. Pokorny's practice with another dentist (Sonkin) at the same location, indicating that negative feedback might be directed at the other practice.

Environment:

The available reviews do not provide specific details about the physical environment of the clinic beyond mentioning the presence of receptionists.

Services:

• Provides general dental services, including diagnosis of gum disease.
• Facilitates referrals to specialists like periodontists when necessary.

Features:

• Dr. Pokorny is praised for his diagnostic skills, particularly in complex cases.
• He is described as having an excellent bedside manner and genuinely caring about his patients.
• Has long-term patient loyalty.
• Receptionist Joy is consistently described as patient, kind, and helpful.
• There are significant concerns raised about another receptionist (possibly named Dianna) being unprofessional, rude, dismissive, and unhelpful.
• Potential issues with front desk competency are highlighted.

Promotional Information:

Please Note: This dental clinic is located in Elmont, New York, USA. The following promotional information is for local users in that area and is not relevant for users in Singapore.

Looking for a dentist in Elmont, NY? At the office of Dr. Martin Pokorny DDS, you can find a skilled and caring dental professional. Dr. Pokorny is known for his ability to diagnose complex dental issues and his excellent bedside manner. Our receptionist, Joy, is here to assist you with patience and kindness. While some reviewers have noted concerns regarding other front desk staff, we are committed to providing quality dental care. Contact us today at (516) 488-2570 to experience Dr. Pokorny's expertise.

Customer Feedback Summary:

• Dr. Pokorny is skilled in diagnosing complex dental problems.
• He is described as having an excellent and caring bedside manner.
• Receptionist Joy receives consistently positive feedback for her helpfulness and kindness.
• Significant negative feedback exists regarding another receptionist's unprofessional and rude behavior.
• Concerns are raised about the competency and helpfulness of some front desk staff.

Dr. Martin Pokorny DDS

1 Westgate, Elmont, NY 11003, USA