Dr. Harry Boutis, DDS

For local users around the Theme Park Directory seeking dental services, Dr. Harry Boutis, DDS is located at 2500 Nesconset Hwy Building 16A, Stony Brook, NY 11790, USA. Recent customer reviews present contrasting experiences at this clinic.

One reviewer stated that Dr. Boutis has been treating their family for years and they highly recommend him and his staff, praising the excellent dental care provided, including the hygienists and support staff.

However, another reviewer, a graduate student at SBU who visited the clinic as an in-network provider, detailed a negative experience regarding billing and communication. This patient and their wife had teeth cleanings and an x-ray. Prior to the appointment, the patient sent insurance card photos and double-checked with the nurse about x-ray coverage, receiving assurance of eligibility. However, two weeks later, they were informed the x-ray was not covered and would cost over $300. The patient explained their financial constraints as a student and the prior confirmation of coverage, but the clinic insisted on payment and allegedly threatened medical collection.

In a response to the front desk, the same patient further elaborated on the issues, stating that the extra charge was not mentioned during a subsequent visit, and that the clinic had claimed the insurance would cover the x-ray when questioned. The patient alleged that the specific type of x-ray was not covered, unlike a common x-ray, and deemed the lack of clear communication about this as unprofessional and deceptive. Furthermore, after the insurance eventually covered the x-ray following an appeal, the clinic reportedly refused to provide the patient with the x-ray photos. The patient clarified that their issue was not with Dr. Boutis's treatment but with the clinic's service and communication, criticizing their "double talk" and lack of transparency.

The reviews suggest that while Dr. Boutis may provide excellent dental care according to one account, there are significant concerns raised by another patient regarding billing practices, insurance coverage communication, and overall professionalism of the clinic's service. Local users near the Theme Park Directory should carefully consider these contrasting experiences and may wish to inquire thoroughly about billing and insurance procedures before seeking treatment at this office. To learn more, the office can be contacted at (631) 265-0030 or via mobile phone at +1 631-265-0030.

Dr. Harry Boutis, DDS

2500 Nesconset Hwy Building 16A, Stony Brook, NY 11790, USA