Dr. Harold Mertz, DMD.

Welcome to the Theme Park Directory, your local guide for various services and goods. Here we present information about Dr. Harold Mertz, DMD., located at 290 S White Horse Pike, Audubon, NJ 08106, USA. You can reach them at (856) 547-7775 or their mobile number +1 856-547-7775.

A recent customer review raises serious concerns regarding the billing practices and staff responsiveness at Dr. Mertz's office. The reviewer, Theresa Kostbar, alleges that the staff has not been submitting bills or claims to dental insurance, resulting in the receipt of two previously unprovided bills in recent months – one over a year old and another from two years prior. One bill reportedly originated from their "Tons River office," and another from a collection agency without prior notification.

Adding to these issues, the reviewer describes the staff as unhelpful when inquiring about these bills. Upon calling the office, the reviewer was initially told that a new computer system prevented staff from accessing her information, with a promise of a callback that never occurred. A subsequent call yielded an explanation that the bills were due to the staff's inability to add the dental insurance company to the reviewer's file because of the new computer program. Further attempts to clarify the situation led to the response that billing was the responsibility of "corporate," an entity that the staff could not identify.

Based solely on this review, potential local users should be aware of significant issues related to insurance claim submissions, billing accuracy, and staff communication at Dr. Harold Mertz's office. The review suggests a lack of accountability and unhelpful responses when patients attempt to resolve billing errors. No information is provided regarding the environment of the dental office or the specific dental services offered by Dr. Mertz. As a directory, we share available feedback to assist local users. It is strongly recommended to inquire about billing procedures and insurance claim processing directly with the office before seeking dental care.

Dr. Harold Mertz, DMD.

290 S White Horse Pike, Audubon, NJ 08106, USA