Dr. Gary Simms: Dental Clinic in Decatur, GA - Concerns Regarding Patient Treatment and Billing

Dr. Gary Simms Introduce

Dr. Gary Simms is a Dental Clinic located at 4570 Memorial Dr in Decatur, Georgia. They can be contacted at (404) 292-3133 or +1 404-292-3133.

Several recent customer reviews express significant dissatisfaction with the patient experience at Dr. Gary Simms' office. Multiple reviewers report feeling insecure and shamed about their teeth by the dentist. There are allegations of assumptions being made about patients' financial situations, leading to what they perceived as inadequate care and a lack of comprehensive treatment options being presented. One reviewer specifically mentioned being steered towards partials due to implants being described as "expensive," despite the patient having private insurance and savings and never expressing interest in partials. They claim they were not even offered options for implants or bridges.

A concerning point raised by one reviewer is the alleged lack of a dental hygienist for teeth cleaning. This reviewer also found another dental office charging significantly less for similar services. Another patient reported that the dentist did not personally discuss a treatment plan but instead left the room, having an assistant go over it, and found the assistant indifferent to their concerns. These negative experiences led these patients to seek dental care elsewhere, where they felt more confident and valued.

In contrast to these negative accounts, one reviewer stated that from day one, Dr. Simms and his staff had been "above board" with their care and highlighted the availability of an affordable payment plan. This suggests that some patients have had positive experiences with the financial aspects of treatment and the overall care provided.

Overall, the reviews for Dr. Gary Simms' Dental Clinic present a mixed picture. While one patient found the care and payment options satisfactory, multiple others reported negative experiences related to feeling shamed, assumptions about their finances affecting treatment options, lack of a hygienist, high prices, and poor communication regarding treatment plans. Local users should carefully consider these varying perspectives and potentially seek a second opinion before deciding on this Dental Clinic for their oral health needs. No specific details about the clinic's environment or a comprehensive list of services are consistently mentioned in these reviews.