Dr. Dhiraj Sharma, DDS

Located at 5342 S Archer Ave in Chicago, IL 60632, USA, the dental practice of Dr. Dhiraj Sharma, DDS operates within the Dental Clinic category. While the fundamental aim of any dental clinic is to provide oral health services to the community, it is crucial for prospective patients to consider all available information when choosing a healthcare provider. The online reviews for Dr. Dhiraj Sharma, DDS present significant concerns regarding the patient experience, billing practices, and professional conduct, which warrant careful consideration by local users.

Regarding the environment of the office, while no direct descriptions are offered by reviewers, the negative feedback suggests potential issues that could impact the overall patient experience. One reviewer mentions "extensive" office wait times, often exceeding an hour. Such prolonged waits can be inconvenient and frustrating for patients, potentially indicating scheduling inefficiencies or overbooking. While a clean and comfortable physical environment is typically expected of any dental clinic, long wait times can detract significantly from the perceived quality of care and patient satisfaction.

In terms of services, Dr. Dhiraj Sharma, DDS, as a Doctor of Dental Surgery, would generally be expected to offer a range of dental services, including preventative care (such as check-ups and cleanings), restorative procedures (like fillings, crowns, and bridges), and potentially orthodontic treatments. However, the reviews raise serious concerns about the provision and necessity of some of these services, particularly in the realm of orthodontics and routine cleanings.

One detailed review describes a troubling experience involving orthodontic treatment for the reviewer's son. The reviewer alleges overbilling and questionable record-keeping practices. They claim that the office insisted on a 24-month payment plan for braces, even though the son purportedly only needed them for 11 months based on the initial 12-month plan estimate. The reviewer states that the office refused to remove the braces until the 24-month plan was fully paid, even after the initial 12-month service period and payment. Furthermore, the reviewer recounts a last-minute demand for an additional $1750 prior to the scheduled removal, based on the office's concerns about insurance payment beyond the initial plan. This led to the insurance company (Cigna) launching an investigation and audit. Subsequently, the removal was scheduled without the additional payment, and a refund was issued to the reviewer for overpayment, suggesting potential overcharging even within the initial agreement. This account raises serious questions about the ethical and billing practices of this clinic, particularly concerning orthodontic treatments.

Another review details a highly negative experience during a routine check-up and cleaning appointment for two children. The reviewer describes Dr. Sharma as "arrogant and condescending" and unprofessional, noting that he did not introduce himself to the children. The reviewer alleges that Dr. Sharma diagnosed "severe gum disease" in a 12-year-old who had regular dental cleanings with no prior issues, recommending a $75 deep cleaning before an orthodontist referral. When the deep cleaning was refused, the routine cleaning was also denied. A similar scenario reportedly occurred with the 8-year-old, with a very brief cleaning performed without X-rays. This review raises concerns about the diagnostic practices, the necessity of recommended treatments, and the overall professional demeanor of Dr. Sharma.

Considering the features of this dental clinic based solely on these reviews, potential patients should be aware of the reported extensive wait times, allegations of overbilling and poor record-keeping, particularly in orthodontic cases, and concerns about the professional conduct and diagnostic approaches of Dr. Sharma. The experience with the orthodontic treatment suggests a practice of insisting on extended payment plans and potentially holding necessary treatment contingent upon these payments. The experience with routine cleanings indicates a possibility of unnecessary deep cleaning recommendations being a prerequisite for basic care and referrals.

There is no promotional information available in the provided data. However, given the serious nature of the negative reviews, potential local users should prioritize verifying billing practices, treatment necessity, and the overall patient experience before considering any promotional offers that might be available through other channels.

In conclusion, while Dr. Dhiraj Sharma, DDS operates as a Dental Clinic on S Archer Ave in Chicago, the available online reviews paint a concerning picture. Potential local users should be aware of allegations of extensive wait times, overbilling, questionable orthodontic practices, and unprofessional conduct. The detailed accounts from multiple reviewers suggest significant issues with patient care and business practices that warrant careful consideration and due diligence before choosing this clinic for dental services. It is strongly recommended that prospective patients seek additional information and potentially consider alternative dental care providers in the area to ensure a positive and trustworthy healthcare experience.

For contact purposes, Dr. Dhiraj Sharma, DDS can be reached at:

Phone: (773) 284-1645

Mobile Phone: +1 773-284-1645

Address: 5342 S Archer Ave, Chicago, IL 60632, USA

However, given the serious concerns raised by patient reviews, local users are advised to exercise caution and conduct thorough research before entrusting their dental care to this practice.

Dr. Dhiraj Sharma, DDS

5342 S Archer Ave, Chicago, IL 60632, USA