Dr. Damian D. Meola, DMD

Welcome to the dental practice of Dr. Damian D. Meola, DMD, located at 131 Main St Suite1, Waltham, MA 02453, USA. This introduction aims to provide an objective overview based on the available customer reviews.

One patient reported significant disappointment with their experience, specifically regarding a night guard. They were charged $95 for a night guard they claimed not to have purchased. After insurance, they paid $184 for the device, which unfortunately was too tight upon trying it. The office informed them that an adjustment requiring a return visit was necessary. The patient was surprised by this, as their previous experiences ordering night guards in their home country resulted in a perfect fit on the first try. They expressed that the possibility of multiple visits was not communicated beforehand, and had it been, they would not have ordered the night guard.

Upon requesting a guarantee for a comfortable fit after the second adjustment, the office did not provide one. Due to concerns about potential multiple visits, the travel time involved (almost an hour), and the need to take time off work, the patient decided to cancel the order. The office stated they would contact the insurance company and refund the payment. Ultimately, the insurance payment was returned, but the patient claimed to have received only an $89 refund instead of the $184 paid, resulting in a $95 loss. This patient does not recommend this dentist, alleging a waste of money and a failure of the office to accept responsibility for their mistake, which the patient ended up paying for.

In contrast, another patient had a positive experience at Dr. Meola's Waltham office during a second deep cleaning procedure (on the left side). They found both the hygienist and the dentist to be "really nice and professional." The staff thoroughly explained each step of the procedure, ensuring the patient understood what was happening and felt comfortable throughout the entire treatment. The office staff was also described as "nice and cordial as always."

Based on these contrasting reviews, the experiences at Dr. Damian D. Meola, DMD's office appear to vary. One patient encountered significant issues with a night guard order, including unexpected fitting problems and a perceived under-refund. However, another patient reported a positive experience with a deep cleaning procedure, highlighting the professionalism and clear communication of the hygienist and dentist, as well as the cordiality of the office staff. Potential local users may want to consider these differing perspectives when deciding whether to seek dental care at this clinic. Further information regarding the clinic's environment or a comprehensive list of all services offered is not detailed in the reviews.

For inquiries or to schedule an appointment, you can contact Dr. Damian D. Meola, DMD at (781) 893-7500 or +1 781-893-7500.

Dr. Damian D. Meola, DMD

131 Main St Suite1, Waltham, MA 02453, USA