Dr. Alex M. Montazem, DMD

Welcome to the Theme Park Directory! As you explore local healthcare options, particularly for oral surgery needs, we are introducing you to Dr. Alex M. Montazem, DMD, a practice located in Smithtown, New York, specializing in oral consultations and surgery, including wisdom teeth removal.

Located at 285 Middle Country Rd #108, Smithtown, NY 11787, USA, Dr. Montazem's practice appears to have a knowledgeable clinical team, but online reviews present contrasting experiences regarding the administrative staff.

One patient reported a very negative experience primarily due to the rudeness and inefficiency of the receptionist. This patient detailed a series of errors in handling their insurance pre-authorization for a wisdom teeth surgery consultation and subsequent surgery request. Despite clear instructions about insurance suspension in July, the receptionist allegedly processed the initial request during that month, leading to a denial. Further issues included a second denial due to the alleged failure to attach a necessary referral from the referring dentist, necessitating multiple calls and follow-ups. The patient expressed frustration with the receptionist's attitude and the significant delays and stress caused by these administrative errors, noting the lack of apology throughout the process. This experience resulted in the surgery being scheduled close to the start of school, causing additional concern about recovery time.

In contrast, another patient shared a great experience with Dr. Montazem and his team, specifically highlighting Tiffany as exceptional. This patient felt very comfortable during the consultation and the wisdom teeth removal procedure and would highly recommend the practice. This positive review suggests that the clinical care provided by Dr. Montazem and at least some members of his team is excellent.

Key features of Dr. Montazem's practice include the positive clinical experience reported by one patient, with Dr. Montazem and a team member named Tiffany being commended for their care and professionalism, particularly in making patients feel comfortable during wisdom teeth removal. However, a significant concern raised by another patient is the reported rudeness and inefficiency of the receptionist, which led to multiple insurance denials, issues with a missing referral, and considerable stress and delay in scheduling surgery. This suggests a potential inconsistency in the overall patient experience depending on interactions with administrative staff.

Currently, there is no promotional information available online for Dr. Alex M. Montazem, DMD. For local users and visitors in the Smithtown, NY area seeking oral surgery services such as wisdom teeth removal, Dr. Alex M. Montazem, DMD can be contacted by phone at (631) 265-9700 or mobile phone at +1 631-265-9700. We encourage you to call their office to inquire about appointments and the specific oral surgery services they offer. Given the contrasting reviews, it may be beneficial to be particularly clear and proactive regarding insurance and referral processes when considering this practice.

The Theme Park Directory aims to provide an objective overview of local services based on available information. When considering oral surgery at Dr. Alex M. Montazem, DMD, we recommend considering both the positive feedback regarding the clinical team and the serious concerns raised about the administrative experience to make an informed decision.

Dr. Alex M. Montazem, DMD

285 Middle Country Rd #108, Smithtown, NY 11787, USA