DOCS Dental: Luke Air Force Base

Welcome to DOCS Dental: Luke Air Force Base, located at 7071 N 138th Ave, Glendale, AZ 85307, USA. As a listed dental service in the Theme Park Directory, we provide information to local users seeking dental care. Based on recent customer reviews, experiences at DOCS Dental: Luke Air Force Base appear to be varied, with notable feedback regarding the front office staff and service provision.

One reviewer expressed significant concern about the front desk person, identified as the manager, stating they need "EXTENSIVE training on HIPAA and socialization." This reviewer felt that the practice could be a "SOLID 5 STARS" if not for this individual, noting that "her voice carries and she likes to complain." This suggests potential issues with the front office environment and professionalism.

Another review from June 27, 2024, mentioned a new office manager who "seemed nice" and a "Dentist seemed very nice too." However, this patient reported being "refused services" after a single blood pressure check and was given a referral. This experience was described as "a slap in the face to Military Veterans" and resulted in a one-star rating.

In contrast, a more positive review detailed a few visits that included x-rays, an exam by dentists, and a cleaning by hygienists. This patient found "all the people are nice, and very accommodating." They did experience a rescheduling issue (attributed to the office) that delayed their cleaning, requiring a second visit. However, they were accommodated with a next-day cleaning, and the patient felt it "worked out." This reviewer acknowledged a "new team" that is "getting the hang of it and expect them to flourish."

Services and Features:

• General dentistry services (exams, x-rays, cleanings mentioned)
• Potentially nice dentists and hygienists (according to some reviews)
• Accommodating staff (according to one review)
• New office manager as of June 2024
• Referral services

Customer Reviews Highlight:

DOCS Dental: Luke Air Force Base has received mixed feedback. While some patients have found the dentists and hygienists to be nice and accommodating, there are concerns regarding the front office staff, particularly the manager, with issues raised about HIPAA compliance, socialization, and unprofessional behavior. One patient also reported being refused service after a blood pressure check. However, another patient who experienced a scheduling issue found the team to be accommodating in resolving it and sees potential in the new team. Prospective patients should consider these varied experiences when evaluating DOCS Dental: Luke Air Force Base for their dental needs.

DOCS Dental: Luke Air Force Base in Glendale, AZ, presents a mixed customer experience with positive feedback on some clinical staff but concerns regarding front office management and service provision.

Contact Information:

For appointments or inquiries, please contact DOCS Dental: Luke Air Force Base at:

• Phone: (602) 626-3971
• Mobile: +1 602-626-3971
• Address: 7071 N 138th Ave, Glendale, AZ 85307, USA

If you are in the Glendale, AZ area and considering DOCS Dental: Luke Air Force Base for your dental care, it is advisable to be aware of the recent feedback regarding front office management and service experiences. While some patients have had positive interactions with the clinical staff and found them accommodating, others have reported significant concerns. You may wish to inquire about recent staff changes and current policies when contacting the office. We hope this objective summary of recent feedback assists you in making an informed decision about your dental care.

DOCS Dental: Luke Air Force Base

7071 N 138th Ave, Glendale, AZ 85307, USA