DentalWorks & Orthodontics Forest Park

Welcome to DentalWorks & Orthodontics Forest Park, located at 7235 Madison St, Forest Park, IL 60130, USA. As a Dental Clinic offering both general dentistry and orthodontics, we aim to serve the dental needs of the Forest Park community. However, online reviews indicate a range of experiences that potential local users should consider.

Environment:

One reviewer described the office as "really nice and clean," suggesting a positive physical environment. However, another long-term patient did not comment on the physical space but highlighted significant issues with the office's administrative environment, including huge staff turnover, difficulty in contacting the office due to unanswered phones, and rigid appointment change policies.

Services:

DentalWorks & Orthodontics Forest Park offers both general dentistry (including regular cleanings and major dental work) and orthodontics. However, one patient reported a significant error in their scheduled appointment, which was for an unnecessary exam and X-rays instead of a cleaning. This suggests potential issues with appointment scheduling and communication regarding the type of service being provided. Another patient undergoing treatment by "Dr G" did not specify the service but mentioned an uncomfortable interaction with the dentist.

Features:

Several concerning features are highlighted in the reviews. One is the "huge turnover in staff," which can impact continuity of care. Another is the difficulty in contacting the office ("No one answers the phone") and the inflexible appointment change policy requiring physical visits and imposing a no-show fee if changes aren't made within 24 hours. A significant issue reported was appointments being incorrectly scheduled by the clinic itself, leading to unnecessary procedures. Conversely, the welcoming nature of the office staff and the warmth of a technician named Abby are mentioned positively. However, the unprofessional remark made by "Dr G" created a negative experience for one patient.

Promotional Information:

No specific promotional information, such as new patient specials or details about orthodontic services, is available in the provided text. Local users in Forest Park, IL, are strongly advised to consider the reported issues with staff turnover, communication, and appointment scheduling when contacting DentalWorks & Orthodontics at (708) 689-5255 or +1 708-689-5255. It would be prudent to clarify their appointment policies, the dentists currently practicing, and the specific services being scheduled to avoid the negative experiences reported by other patients.

For local users in Forest Park, IL, considering DentalWorks & Orthodontics, please be aware of the mixed reviews. While some staff members are described as welcoming and friendly, significant concerns are raised regarding staff turnover, communication difficulties, inflexible appointment policies, and the potential for incorrectly scheduled and unnecessary services. It is recommended to proceed with caution and thoroughly inquire about their current practices before choosing this clinic for your dental or orthodontic needs.

DentalWorks & Orthodontics Forest Park

7235 Madison St, Forest Park, IL 60130, USA