Dental Office of Dr. Lakshmi Ramgopal

Dental Office of Dr. Lakshmi Ramgopal Introduce

Welcome to the Dental Office of Dr. Lakshmi Ramgopal, located at 20445 Prospect Rd #8 in San Jose, CA 95129, USA, as featured on Theme Park Directory. While San Jose, California, is not in the immediate vicinity of major New Jersey theme parks, dental services are a universally relevant offering. Based on available online reviews, patient experiences at the Dental Office of Dr. Lakshmi Ramgopal are mixed, with positive feedback regarding the quality of dental work and staff friendliness contrasted by serious concerns about billing practices and communication.

One patient who visited for a chipped tooth repair reported a very positive experience. They found the staff to be "incredibly friendly and welcoming" from arrival, ensuring they felt "comfortable and well-cared for." They described Dr. Ramgopal as "professional, skilled, and attentive," who thoroughly explained the procedure, making them feel at ease. The repair was noted as "quick and painless" with "fantastic" results, leaving their tooth looking "as good as new!" This patient concluded by "highly recommend Dr. Ramgopal and her team" for their "exceptional service and warm atmosphere."

However, another patient shared a significantly negative experience after a cleaning and crown replacement. They were asked to pay a substantial amount out-of-pocket, close to $900 beyond insurance coverage, and stated they "were never given an estimate at the beginning," learning a lesson to always discuss charges upfront. This patient described an "unpleasant experience" where a "random number" was initially given, and the cost was only reduced after questioning. They reported difficulty in getting a response regarding the overall billing and found Dr. Ramgopal to be "unfriendly" during a subsequent visit after they raised billing concerns. This patient ultimately felt "very uncomfortable with the experience," deemed the business "NOT ethical," and stated they "would never want to go again!"

An update from the second patient a few months later revealed that their insurance had covered most of the cost and the "hospital owed me 200 dollars which they didn't communicate until I reached out." It took an additional month for them to receive this refund.

Our Environment:

Located on Prospect Rd in San Jose, California. One patient described the staff as "incredibly friendly and welcoming" and noted a "warm atmosphere." However, another patient reported feeling "very uncomfortable" during their experience, particularly regarding interactions about billing.

Our Services:

Provides general dental care, including repairs for chipped teeth, cleanings, and crown replacements.
Offers explanations of procedures by Dr. Ramgopal.
Handles insurance billing and payments.

Our Features:

Led by Dr. Lakshmi Ramgopal, who is described as "professional, skilled, and attentive" by one patient.
The staff is noted as "incredibly friendly and welcoming" by a positive reviewer.
However, another patient reported a lack of upfront cost estimates, unexpected high out-of-pocket expenses, difficulty in resolving billing inquiries, and an unfriendly demeanor from the doctor when billing was questioned.
There were issues with communication regarding insurance coverage and refunds for one patient.

Promotional Information:

Looking for dental care in San Jose, CA? The Dental Office of Dr. Lakshmi Ramgopal on Prospect Rd offers a friendly and welcoming environment, with skilled and attentive dental services. However, please be aware that one recent review raises concerns about billing transparency and communication. We encourage you to discuss all costs upfront and ensure clear communication regarding billing and insurance. Contact us at +1 408-253-8150 to learn more and make an informed decision.

For local users in US seeking dental services in the San Jose, California area, the Dental Office of Dr. Lakshmi Ramgopal is located on Prospect Rd. While one patient reported a positive experience with friendly staff and skilled care, another detailed significant issues with a lack of upfront cost estimates, unexpected high out-of-pocket expenses, difficulty in resolving billing inquiries, and a negative change in the doctor's demeanor when billing was questioned. This patient ultimately deemed the practice unethical. Additionally, there were issues with delayed communication regarding insurance coverage and refunds for this patient. Given these contrasting experiences, particularly the serious concerns raised about billing practices, we strongly advise you to exercise caution and ensure a thorough discussion of all potential costs and billing procedures before receiving treatment at this office. You can contact them at +1 408-253-8150, but it would be prudent to weigh both positive and negative feedback carefully and consider other dental practices in the area to ensure a comfortable and transparent experience. Given the current time in US (Friday, April 11, 2025 at 9:20 AM CST), please be mindful of the significant time difference when calling their office in California (which will be Thursday, April 10th, likely in the late evening PDT, as daylight saving time will be in effect).