Dental Associates of Connecticut

Welcome to Dental Associates of Connecticut, located at 680 Bridgeport Ave, Shelton, CT 06484, USA. While Dental Associates of Connecticut is situated in the United States, we understand that users in US accessing this Theme Park Directory may be seeking information for potential travel or have connections in the Shelton, Connecticut area. We aim to provide an objective overview based on the available customer reviews, which present contrasting experiences regarding appointment management and emergency care.

The environment at Dental Associates of Connecticut, based on the reviews, seems to have the capacity for both positive and negative patient experiences. One patient found the responsiveness and care provided by Dr. Lee and his assistant in an emergency situation to be "wonderful." However, another patient described a frustrating experience with appointment scheduling and customer service, including being laughed at by staff, which indicates potential inconsistencies in administrative processes and staff interaction.

Dental Associates of Connecticut offers a range of general dental services. One patient sought care for a "high bite" issue following a root canal performed at a different practice, and they were seen on the same day by Dr. Lee, who, along with his assistant, provided excellent care. This suggests the practice is responsive to urgent dental problems. However, another patient's experience involved a significant appointment error, where they arrived for a scheduled appointment that did not exist. The subsequent handling of this error, including a lack of apology or appropriate compensation and an offer of an unsuitable gift card, raises concerns about the practice's administrative efficiency and customer service standards in such situations.

Key features of Dental Associates of Connecticut, based on the reviews, include the availability of same-day appointments and excellent care provided by dentists like Dr. Lee and his assistant for urgent issues. However, a significant concern is raised regarding potential issues with appointment scheduling accuracy and customer service responsiveness when errors occur. The contrasting experiences suggest that while the quality of dental care can be high in certain situations, the administrative aspects of the practice may have inconsistencies.

There is no specific promotional information available for Dental Associates of Connecticut in the provided data. However, the mixed reviews, one highlighting excellent emergency care and the other detailing significant issues with appointment management and customer service, should be carefully considered by individuals and families in or connected to the Shelton, Connecticut area seeking dental care. Potential patients may want to confirm appointment details carefully and inquire about the practice's policies for handling scheduling errors and patient dissatisfaction.

Dental Associates of Connecticut

680 Bridgeport Ave, Shelton, CT 06484, USA