Claremont Orthodontics

Welcome to Claremont Orthodontics, a Dental Clinic located at 540 W Baseline Rd Ste 5 in Claremont, California, specializing in orthodontic care. Reviews from patients offer contrasting views on their experiences with this practice.

One patient reported a very positive experience, highlighting the nice staff who answered all their questions and clearly explained the entire braces process. They noted that scheduling appointments was very easy, especially in the early mornings when it was not too busy. They also appreciated that the clinic would try to accommodate urgent emergencies based on their availability. This patient, who got braces at 24, felt good about their results, noting significant changes in a relatively short amount of time. They also mentioned that the office sells orthodontic supplies if needed.

However, another patient had a more negative experience. They mentioned seeing three to four different dentists throughout their treatment with little to no communication about their progress, with most communication occurring with the assistant during band changes. After paying out of pocket for their treatment, they were extremely upset with the cheap quality of the retainers they received. Their first pair cracked, and after paying $200 for a second pair after getting impressions at the Claremont location, the same cracking issue occurred within four months, leading them to decide not to return. During their last visit to the Claremont location, they reported being seen by a white female dentist who was extremely rude and seemed bothered when they asked questions. The only positive aspect mentioned by this reviewer was the nice and sweet front desk staff at the Lakewood location (suggesting Claremont Orthodontics may have multiple locations).

Based on these reviews, Claremont Orthodontics appears to have a friendly and helpful staff at the Claremont location, particularly regarding explaining the treatment process and scheduling. They also seem accommodating for urgent issues and offer the convenience of purchasing supplies. However, a significant concern is raised about the consistency of the treating dentist and the lack of communication about the treatment plan. Additionally, there are serious complaints about the quality of the retainers and the rudeness of at least one dentist at the Claremont location. The positive feedback about the Lakewood location's front desk suggests that experiences may vary between different offices under the same name. Local users considering Claremont Orthodontics should weigh these contrasting experiences, particularly regarding the consistency of care and the quality of post-treatment retainers. The reviews do not offer specific details about the clinic's environment beyond being clean enough to sell supplies.

Claremont Orthodontics

540 W Baseline Rd Ste 5, Claremont, CA 91711, USA