Castle Dental

Welcome to Castle Dental, located in Nashville, Tennessee. As part of the Theme Park Directory, we are providing information about this dental practice based on available patient reviews. It is crucial to note that patient experiences are overwhelmingly negative.

Patients consistently report poor quality and a lack of compassionate medical care. One patient expressed feeling sorry for anyone limited by their insurance or lack of insurance to choose this practice. The front desk staff is described as rude and dismissive. Patients have experienced long wait times, with one patient waiting an hour without any indication of when their appointment would begin. Scheduling issues are prevalent, with instances of confirmed appointments not being honored. For example, a patient who booked a routine cleaning and had it confirmed multiple times was told upon arrival that the dental hygienist was absent, requiring rescheduling. Additionally, there are complaints about staff attempting to upsell unnecessary services after conducting initial examinations and x-rays.

While one patient acknowledged that the orthodontist is a good person, they raised concerns about treatment recommendations. They reported being advised to undergo an expensive root canal by a referred dentist, which was later deemed unnecessary by another dentist, who suggested a simple filling instead. This suggests potential misdiagnosis and unnecessary procedures.

Therefore, potential patients should be aware of the significantly negative reviews and consider them carefully. The practice is criticized for poor patient care, rude staff, scheduling issues, and questionable treatment recommendations.

Key points from patient reviews include:

• Poor Quality and Lack of Compassionate Care: Consistent complaints about the overall patient experience.
• Rude and Dismissive Front Desk Staff: Negative feedback regarding staff behavior.
• Long Wait Times and Scheduling Issues: Problems with appointment management and delays.
• Upselling Unnecessary Services: Concerns about attempts to sell unnecessary procedures.
• Dental Hygienist Absence: Instances of appointments being canceled due to staff unavailability.
• Questionable Treatment Recommendations: Concerns about misdiagnosis and unnecessary procedures.
• Significant Variation in Patient Satisfaction: Overwhelmingly negative reviews.

If you are considering Castle Dental, you can contact them at (615) 837-4331 or +1 615-837-4331, or visit them at 3907 Nolensville Pk, Nashville, TN 37211, USA. It is strongly recommended to contact the office directly to inquire about their services and to clarify any concerns, especially regarding scheduling, staff behavior, and treatment recommendations. Potential patients should carefully weigh the reported concerns before making a decision.

Castle Dental

3907 Nolensville Pk, Nashville, TN 37211, USA