Carolina Smiles

Please Note: The following information is about Carolina Smiles, located in Durham, North Carolina, USA. This information is provided for users who may be interested in dental services in that specific location. This information contains negative feedback and may be important for local users to consider. This is not relevant for users in Singapore looking for local dental clinics.

Carolina Smiles is a dental clinic located at 4210 N Roxboro Rd STE 100, Durham, NC 27704, USA. They can be contacted via phone at (919) 620-6700 or mobile phone at +1 919-620-6700. Recent online reviews express significant dissatisfaction with the practice, particularly concerning the treatment of children and customer service.

Platform Category: Dental Clinic

Introducing Carolina Smiles, a dental clinic operating in Durham, North Carolina, USA. Recent customer feedback paints a concerning picture of this practice. One reviewer described it as "the worst worst dentist ever," recounting an experience where their daughter left crying due to the dentist's treatment on October 30th, 2024. The reviewer also mentioned speaking with the receptionist who offered no response to the issue and strongly advised against taking children to this dentist. They further stated that their children had previously mentioned negative experiences, which they initially did not believe, and suggested the dentist doctor should be replaced.

Another reviewer echoed this sentiment, stating, "WORST DENTIST EVER!!!" They reported a "horrible job" done on their 4-year-old son and described the staff as "so unprofessional." Upon calling to express their dissatisfaction, they received "NO SOLUTION!" The reviewer expressed strong regret for taking their son to Carolina Smiles and advised others not to take their children there, especially those with Medicaid, alleging "they do a horrible job and blame it on 'because he has Medicaid.'"

Environment:

• Based on the negative reviews, the environment may be distressing for child patients.
• The professionalism of the staff, including the receptionist, has been called into question.

Services:

• Provides general dental services.
• However, concerns have been raised about the quality of work, particularly on young children.
• There are allegations of differential treatment based on insurance status (Medicaid).

Features:

• Negative feedback suggests potential issues with the dentist's treatment approach, especially with children.
• The unprofessionalism of the staff and lack of problem resolution are significant concerns.
• Allegations of poor service quality for Medicaid patients are a serious issue raised in a review.

Promotional Information:

Given the overwhelmingly negative recent feedback regarding Carolina Smiles, any promotional information would be unreliable and potentially misleading at this time. Prospective local users are strongly advised to consider the recent customer reviews before making an appointment.

Customer Feedback Summary:

• Multiple reviews describe Carolina Smiles as the "worst dentist ever."
• Concerns are raised about the dentist's treatment of children, causing distress.
• The staff is described as unprofessional, and there is a lack of resolution for complaints.
• One review alleges poor treatment specifically for Medicaid patients, with blame attributed to their insurance.
• There are strong recommendations against taking children to this practice.

Carolina Smiles

4210 N Roxboro Rd STE 100, Durham, NC 27704, USA