Aspen Dental - Gallatin, TN - Professional and Accommodating Dental Care

Aspen Dental - Gallatin, TN Introduce

Welcome to Aspen Dental - Gallatin, TN, located at 1007 Nashville Pike Ste 100 in Gallatin, Tennessee. While Theme Park Directory primarily focuses on providing our Singapore-based users with information on leisure and entertainment options, we also recognize that our diverse audience may have connections and interests in various locations around the world, including the need for reliable healthcare information. For those with ties to the Gallatin, TN area seeking a dental practice, we are providing an introduction to Aspen Dental based on recent patient feedback, which includes both positive and areas for potential improvement.

According to one customer review, the experience at Aspen Dental - Gallatin, TN had some logistical challenges. The reviewer mentioned, "Service could have been quicker !" and strongly criticized the phone system: "Phone system needs major upgrade. Waited 15 minutes( actual time taken off of my phone) before I got through to a human. A women answered at the Corporate level. I was unable to get through to the local facility without her help !" This indicates a significant difficulty in contacting the local Gallatin office directly, requiring intervention from a corporate representative. However, the reviewer did note positive aspects regarding the in-person interaction: "The staff was fine, professional and accommodating. The Doctor, once I actually did get to see him, was also accommodating and a very good listener." The reviewer concluded with a suggestion for improvement: "Please think in terms of the customer/patient experience rather than perceived Corporate efficiencies."

Conversely, another patient, identifying as a "New patient," offered a concise positive remark: "first impressions always good impressions." This suggests a satisfactory initial experience at the Gallatin location.

A further review provided more detail about the care received: "They were professional, gentle and handle me with care, Dr. Scott gave me his best opinion and advice about my oral care. I was a little worried,all good. Great job!!!!" This testimonial praises the professionalism and gentleness of the staff, specifically mentioning Dr. Scott's helpful advice and the overall positive outcome of the visit, alleviating the patient's initial worries.

Based on the available reviews, features of Aspen Dental - Gallatin, TN include:

Professional and Accommodating Staff: Patients found the staff to be professional and willing to assist.
Accommodating and Good Listening Doctor: The dentist, identified as Dr. Scott in one review, is described as accommodating and attentive to patient concerns, offering his best advice.
Gentle Care: Patients reported being handled with gentleness during their visit.
Positive First Impressions: At least one new patient had a good initial experience.

Areas for potential improvement, as indicated by a review, include the speed of service and the functionality of the phone system for reaching the local Gallatin office directly.

Currently, the provided information does not offer specific details about the office environment, a comprehensive list of all dental services offered by Aspen Dental - Gallatin, TN, or any specific promotional information. The patient reviews present a mixed picture, with praise for the in-person staff and doctor but a significant concern raised regarding the phone system and potentially the speed of service. For individuals in the Gallatin, TN area considering Aspen Dental, it may be beneficial to be aware of the reported challenges with the phone system when attempting to contact the local office. For our Singapore community with connections to Gallatin, considering the time difference (Singapore is currently 12 hours ahead of Gallatin), you can note the reported experiences when recommending this practice, keeping in mind their operating hours in the US Central Time Zone. Aspen Dental - Gallatin, TN can be contacted at (615) 989-3400 or +1 615-989-3400, and their address is 1007 Nashville Pike Ste 100, Gallatin, TN 37066, USA.