Algonquin Smiles

Welcome to the Theme Park Directory! As a platform connecting local users with various services, we understand that healthcare needs are also important. If you are searching for a dentist in the Algonquin, Illinois area, we want to provide an objective overview of Algonquin Smiles, located at 785 S Randall Rd, Algonquin, IL 60102, USA. You can contact their office at (847) 854-9833 or via mobile at +1 847-854-9833.

Based on recent feedback from real customers, here's a summary of what you might expect from Algonquin Smiles:

• Knowledgeable and Caring Staff: Some reviewers have praised the dentists and hygienists for their knowledge, skill, and friendly demeanor. Patients have felt that the clinical staff genuinely cares about their dental health and provides quality care.
• Commitment to Quality: One patient highlighted an instance where the dentist took extra steps to ensure the perfect fit of crowns, indicating a commitment to quality outcomes.

However, it's important to also consider the significant concerns raised by other patients regarding the administrative aspects of the practice:

• Severe Billing and Insurance Issues: Multiple reviews detail significant problems with billing procedures, including incorrect insurance billing, double billing, and charges for unexplained amounts.
• Poor Communication: Patients have reported extreme difficulty in contacting the billing department, with calls frequently going unanswered, voicemails not being returned, and staff often being unavailable.
• Aggressive Collection Practices: One reviewer mentioned a bill being sent to a collections agency for a disputed charge.
• Potentially Unethical Billing Suggestions: One patient reported being advised by a billing person to provide false information to the insurance company.

While Algonquin Smiles appears to have a capable and caring clinical team, the recurring issues with billing and communication are significant concerns highlighted by multiple recent patients. If you are considering Algonquin Smiles for your dental needs, it is advisable to be aware of these potential administrative challenges based on the experiences shared by other users.

Algonquin Smiles

785 S Randall Rd, Algonquin, IL 60102, USA