32 Pearls Family Dentistry

Welcome to the Duluth area of our Theme Park Directory! As we connect you with local services, we want to provide an objective overview of 32 Pearls Family Dentistry, located at 3820 Pleasant Hill Rd #3, Duluth, GA 30096, USA. You can contact them at (678) 473-1004 or their mobile number +1 678-473-1004.

Based on publicly available reviews from local users, experiences at 32 Pearls Family Dentistry appear to be varied. Here's a summary of the feedback:

Positive Aspects:

• One patient describes the service as awesome, courteous, and gentle, particularly appreciating Dr. Toni's approach.
• The same patient mentions that the dental work is very inexpensive.
• The front desk receptionist, Traci, is highlighted for being very accommodating and helpful with appointment reminders.
• This patient also felt that the dentist office had a family-like atmosphere and appreciated Dr. Toni's willingness to offer a discount and installment options when insurance didn't cover a procedure.

Negative Aspects:

• Another patient had a significantly negative experience, labeling the practice as "PITIFUL & GREEDY!!!"
• This patient, an 88-year-old, reported issues with the office not verifying insurance benefits prior to procedures, despite being aware of the coverage.
• The patient felt tricked into an exam and cleaning that were not covered by their insurance.
• The office staff, particularly the secretary, was described as rude, discourteous, non-accommodative, and defensive regarding the billing dispute.
• The patient explicitly advises others to avoid the office due to concerns about being overcharged and describes the business's follow-up response to their review as "ridiculous and condescending," a "vain attempt to explain incompetency and greed," and indicative of an "unprofessional attitude from staff."
• This negative review contrasts 32 Pearls Family Dentistry with another local dentist who reportedly handled insurance verification and explanations professionally and transparently.

Given the conflicting feedback, it is important for local users to consider both the positive and negative experiences reported. While some patients have found the care to be affordable and the staff (specifically Dr. Toni and the receptionist) to be courteous, significant concerns have been raised regarding billing practices, insurance handling, and overall staff professionalism. We recommend that potential patients contact 32 Pearls Family Dentistry directly to inquire about their services, insurance policies, and billing procedures to make an informed decision based on their individual needs and preferences.

32 Pearls Family Dentistry

3820 Pleasant Hill Rd #3, Duluth, GA 30096, USA